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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Very easy to use and flip through formats to see best options.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 18, 2021
Nebraska
1 review
0 helpful votes
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Quick and easy way to make a resume without knowing how to make a resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 18, 2021
Minnesota
1 review
0 helpful votes
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It's frustrating that your website popped up when I looked for a free resume template.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 18, 2021
Missouri
1 review
0 helpful votes
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I made the whole thing and then was told it's not free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 18, 2021
Pennsylvania
1 review
0 helpful votes
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Very Easy to use
April 18, 2021

Very Easy to use. Love the suggestions. Best site yet. All my educations and extra-curricular activities already listed in database- very intuitive.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 18, 2021
Nebraska
1 review
0 helpful votes
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Not given the option to remove certain aspects from the resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 18, 2021
Illinois
1 review
0 helpful votes
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Very helpful, would recommend
April 18, 2021

Very helpful, would recommend. The price was also very reasonable.

Date of experience: April 18, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
Follow ​SandyJo C.
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Little flexibility and adaptability within choices and required fields

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 18, 2021
New York
1 review
0 helpful votes
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First time using this service
April 18, 2021

First time using this service. So far, so good. We will see.

Date of experience: April 18, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
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Too expensive, didn't realize this was a paid service when I started my resume. I don't like that this is a subscription-based service. I'll gladly pay for a ONE-time cost for a resume, but keeping this monthly is ridiculous. Who needs to change their resume monthly?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 18, 2021
Ohio
1 review
0 helpful votes
Follow James P.
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Please type a quick message about your experience so

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 18, 2021
Colorado
1 review
0 helpful votes
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Thank you for this resource it was very helpful towards my new career.

Date of experience: April 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Angela M.
Resume Genius

Illinois
1 review
0 helpful votes
Follow ​Joshua V.
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I would have rather paid a one time fee rather than be forced to worry about cancelling a subscription. Which will be happening on the next weekday.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2021
California
1 review
0 helpful votes
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Date of experience: April 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Angela M.
Resume Genius

Canada
1 review
0 helpful votes
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My experience record is too long and the preview only allow me to see one page I would like to be able to see the complete document.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2021
Washington
1 review
0 helpful votes
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Overall service is good but should have made customers aware of the price upfront.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2021
New York
1 review
0 helpful votes
Follow ​Cristal N.
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Falsely stating it is free and then at the end charging is wrong. Do better

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2021
Colorado
1 review
0 helpful votes
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There should be an option for a single-time buy along with the subscription model. If all goes well, I don't think I'll have to make resumes that frequently.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2021
Texas
1 review
0 helpful votes
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It was really fast and easy so I enjoyed that sense I don't have a lot of time on my hands.

Date of experience: April 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Angela M.
Resume Genius

Italy
1 review
0 helpful votes
Follow ​Giorgio J.
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The resumes look fine and easy to make. I hope they will be helpful too!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2021