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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow ​Timothy H.
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The ad indicated the resume would be free but it was not.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 20, 2021
Australia
1 review
0 helpful votes
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Would be better to know you have to pay beforehand

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 20, 2021
Texas
1 review
0 helpful votes
Follow Anna E.
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This app has helped me to build a professional and concise resume that will surely help me be taken seriously by potential employers.

Date of experience: April 20, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
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Would've liked the warning that it costs money before I spent all that time inputting my info.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 19, 2021
Wisconsin
1 review
0 helpful votes
Follow Joe R.
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Great resume site with various options and recommendations.

Date of experience: April 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Minnesota
1 review
0 helpful votes
Follow ​Kristina W.
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Very fast and easy
April 20, 2021

Very fast and easy. I loved how they guided me through the resume making process.

Date of experience: April 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Washington
1 review
0 helpful votes
Follow ​James I.
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Pretty dang easy to make a very nice looking resume!

Date of experience: April 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
Follow ​Fiona S.
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The experience was okay but it looks like all my information doesn't fit in the resume and it is cut off at the bottom with no suggestions on how to fix it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 19, 2021
Tennessee
1 review
0 helpful votes
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It was pleasant
April 20, 2021

It was pleasant. Thank you. "Only 23 more characters to make your standard review into a featured review!" How bout you go $#*! yourself!?

Date of experience: April 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Virginia
1 review
1 helpful vote
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It is kind of bait and switch when you allow a user to create their resumes for free but do not let the user know upfront that you need to subscribe in order to download their resume.

Also, there's no way to add custom sections. Plenty of free services online that already have this functionality.

-------------

When I ask for no follow up, it doesn't allow me to submit the feedback. Very irritating.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 19, 2021
California
1 review
0 helpful votes
Follow ​Blair X.
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Great resource for procrastinating professionals lol!

Date of experience: April 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Montana
1 review
0 helpful votes
Follow ​ Z.
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Made making my resume for the hundredth time easy and painless.

Date of experience: April 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Indiana
1 review
0 helpful votes
Follow Cynthia B.
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Less work for me than if I constructed my own resume and cover letter.

Date of experience: April 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow ​Matthew M.
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Add more job industries
April 19, 2021

Add more job industries. Automotive technician was not an option.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 19, 2021
Texas
1 review
0 helpful votes
Follow Eric J.
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Quick and easy!
April 19, 2021

Quick and easy! Takes the stress of creating a resume out of my hands. With just a few clicks here and there and inputing some information, it really was a stress free process! Thank you!

Date of experience: April 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
Follow ​Ammanda X.
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So far it has saved a lot of time developing a professional looking resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 19, 2021
California
1 review
0 helpful votes
Follow ​Trey U.
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You think I would get to download the resume before having to pay for the service

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 19, 2021
Wisconsin
1 review
0 helpful votes
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Good
April 19, 2021

Good. Didn't like feeling it was free until I was done and you asked for money.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 19, 2021
Canada
1 review
0 helpful votes
Follow Joe Y.
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Amazing service, well organized and easy to follow.

Date of experience: April 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

California
2 reviews
0 helpful votes
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Thank you!
April 19, 2021

Thank you! Very satisfied hopefully I get the job I want. Very professionally done!

Date of experience: April 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius