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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Seems easy, but I wish it wasn't an auto generated membership for the year with the trial membership. I would rather be asked if I want to continue.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 28, 2021
Illinois
1 review
0 helpful votes
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I have little experience with resumes that are not actors' resumes. I thought it would be very painful but instead, it was stress-free.
Thank you so much.

Date of experience: April 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

New Jersey
1 review
0 helpful votes
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I liked it because it was so user friendly and I liked the choice in layouts.

Date of experience: April 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Grace,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Missouri
1 review
0 helpful votes
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Be clear that resume will cost $ prior to customer drafting resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 28, 2021
Washington
1 review
0 helpful votes
Follow ​ L.
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Why is it that a person who is obviously needs money for a job has to pay 3$ for a resume?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 28, 2021
Minnesota
1 review
0 helpful votes
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Nice software, but advertising as free when it's not is pretty scummy

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 28, 2021
District of Columbia
2 reviews
0 helpful votes
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The format did not populate my resume correctly, had to do a lot of editing

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 28, 2021
Oklahoma
1 review
0 helpful votes
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Would be awesome if you guys offered a one time payment for individual pieces.

Date of experience: April 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

New Mexico
1 review
0 helpful votes
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Program kept adding information that wasn't true or on my original resume. Program would allow me to go backward to change.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 28, 2021
California
1 review
0 helpful votes
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It stated that it was a free template. I was not free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 28, 2021
Georgia
1 review
0 helpful votes
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My experience was amazing, it was simple and quick and very easy!

Date of experience: April 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Thankful for the experience to help with my interview.

Date of experience: April 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Indiana
1 review
0 helpful votes
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I didn't appreciate the fact that the advertising said FREE resume template for download and then at the end you get charged to be able to use the document you made.
I give a 4 star because it was helpful (had suggestions) in making the resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 28, 2021
Florida
1 review
0 helpful votes
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The service was simple and easy to use. Created a great resume for a job I am applying for.

Date of experience: April 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Michigan
1 review
0 helpful votes
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The way it brought my skills in was annoying but overall very good so far.

Date of experience: April 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Elizabeth,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow ​Lyndsay N.
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You advertise free, make me do all the work to get it, and then make me pay to download. That's false advertisement.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 28, 2021
Georgia
1 review
0 helpful votes
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It was an easy process and well worth the initial $2.95 fee.

Date of experience: April 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
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The templates are very user-friendly and attention-grabbing.

Date of experience: April 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Kansas
1 review
0 helpful votes
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Love the simplicity and ease of use... while still getting a wonderful, professional result.

Date of experience: April 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow ​Lawewnce N.
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Resume Genius was easy to use and provided a clean, nice-looking resume.

Date of experience: April 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello ​Lawewnce,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius