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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Kevin S.
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It was a little misleading, it said free so I thought that it was going to be free.

Date of experience: June 3, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Indiana
1 review
0 helpful votes
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Good so far
June 3, 2021

Good so far. Will have to see how it works with employers

Date of experience: June 3, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Oregon
1 review
0 helpful votes
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Too expensive
June 3, 2021

Too expensive. Should be a one time use pay option

Date of experience: June 3, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Utah
1 review
0 helpful votes
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Said it was a free resume trial on the google add, paid to get the effort i put into it and then cancelling load of garbage

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow ​VALORIE K.
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Can't save without paying but it doesn't tell you that until you have done all the work.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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You said it was a FREE resume builder site and than you have to pay. Thats lying to get people to click on your site instead of an actual free one!

Date of experience: June 3, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow ​ A.
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It was incredibly easy to completely rebuild my resume using resume builder. Their helpful suggestions make me feel very confident going into my interview.

Date of experience: June 3, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
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Very easy to use & has great options. Would be FIVE stars if really free as originally stated.

Date of experience: June 3, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
Follow Steven U.
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The formats work well, but I specifically was looking for your free templates and found them, but when clicked on it it apparently bought me to the ones you have to pay for. That seems a bit unethical to mr, but I need the resume so will pay the $3. However, would not recommend to others because of this.

Date of experience: June 3, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
Follow Rebecca N.
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Intuitive and clear instruction to a great product

Date of experience: June 3, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow ​Leticia J.
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I love how it sound professional and opens ideas for future resumes.

Date of experience: June 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

You made our day with your review, thank you!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow ​Jessica H.
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The website said "Free Resume Templates" multiple times, yet I couldn't get my resume without paying. Also, I wasn't able to submit my review without agreeing to a 'follow-up' service.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

New Mexico
3 reviews
0 helpful votes
Follow Suzanne N.
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This has been a very easy process for me to get my resume polished up and in great condition.

Date of experience: June 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

We’re thankful for the amazing feedback you have given us!

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Michael V.
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Has a lot of information and definitely helped me in many ways!

Date of experience: June 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Angela V.
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Good because it made my resume look very professional and well organized.

Date of experience: June 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow ​David C.
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Great service its a little costly but well worth it

Date of experience: June 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Maryland
1 review
0 helpful votes
Follow ​Ian W.
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Trial should be free, got baited into spending a lot of time to make the resume only to not be able to download it

Date of experience: June 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow ​Meladee X.
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Really easy to use
June 3, 2021

Really easy to use.
Helped guide me on what I needed.

Date of experience: June 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Utah
1 review
0 helpful votes
Follow Michael P.
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This process was quick and easy and allowed me to get this process done without complication

Date of experience: June 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow ​Jenn B.
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I love using your product/service, but I'm not interested in a monthly subscription. I would prefer to have the option of just a one time fee to download my resume instead. I would personally pay approximately $5-10 for this option if it was available.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius