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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow ​Ashley Z.
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I've used a better website before, i wish you could change the color of your resume's background.

Date of experience: June 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
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It denied multiple of my cards that should have been eligible.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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Very good service for making clean and professional looking resume's

Date of experience: June 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
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Great please do not keep this as a requirement. I just want my resume

Date of experience: June 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
2 reviews
0 helpful votes
Follow ​Michelle O.
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My experience is great so far, I will report back after I receive it.

Date of experience: June 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Bermuda
1 review
0 helpful votes
Follow ​Marsha E.
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YOU SAID YOUR FOR FEE AND YOU ARE NOT
AFTER REACHING PAYMENT OPTION I COULDN'T GO BACK AND MAKE MORE CHANGES TO MY RESUME BEFORE PAYING

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

KR
1 review
0 helpful votes
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I'm still not sure if my resume is well made.
There was an uncomfortable part because there was no job that I wanted to apply for in the middle.

Date of experience: June 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
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Should tell you the terms before you start the process.

Date of experience: June 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
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Very helpful and thorough with their suggestions and implementations

Date of experience: June 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

We’re thankful for the amazing feedback you have given us!

Regards,
Resume Genius

Australia
2 reviews
0 helpful votes
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It was advertised as free and then charged me at the end to get my resume

Date of experience: June 21, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow ​James T.
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Good im going to work on it this week and would review the primary contact

Date of experience: June 21, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
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Should get life for $94..
June 22, 2021

Should get life for $94. Its fast but should have more depth. More cover letters...

Date of experience: June 21, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow ​Brandon Y.
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Resume was easy, and simple to make. You will not waste your time.

Date of experience: June 21, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow ​Crystal S.
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Easy to navigate and a good variety of templates to choose from

Date of experience: June 21, 2021
Alexandra M. ResumeGenius Rep
over a year old

We’re thankful for the amazing feedback you have given us!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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This was so easy and I loved doing this on this program!

Date of experience: June 21, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Washington
1 review
0 helpful votes
Follow ​ S.
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I wish there was a onetime fee rather than having to cancel a two week trial for a one time thing

Date of experience: June 21, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
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Knowing about the fee upfront would have been nice.

Date of experience: June 21, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Maine
1 review
0 helpful votes
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Easy to use
June 21, 2021

Easy to use. Very helpful to produce a professional looking resume

Date of experience: June 21, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Alabama
1 review
0 helpful votes
Follow ​Gary V.
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I haven't had to create a resume in over 10 years and was a bit apprehensive. This site made it a breeze and my resume looks great.

Date of experience: June 21, 2021
Alexandra M. ResumeGenius Rep
over a year old

We’re thankful for the amazing feedback you have given us!

Regards,
Resume Genius

California
2 reviews
0 helpful votes
Follow ​Angelina O.
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False advertisements
July 21, 2021

False advertisements. $2.95 for unlimited access is not free. Poor spacing of lines. They should be more spaced out.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 21, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius