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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Sandra S.
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Easiest and most convenient I have yet to experience!

Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

New Jersey
1 review
0 helpful votes
Follow ​Colleen O.
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I was so stressed over doing this and you made it so easy... thank you

Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Utah
1 review
0 helpful votes
Follow ​Kalen H.
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Easy to use, quick, simple filled the info and was ready to go.

Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
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...
June 30, 2021

...

Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Washington
1 review
0 helpful votes
Follow Amanda A.
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Easy to use with great pointers for a guy who has no idea what he's doing when building a resume. Let's hope I get the job!

Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Missouri
1 review
0 helpful votes
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Easy, smooth, great you had suggestions of things to include/write out for certain areas of the resume.

Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

We’re thankful for the amazing feedback you have given us!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow ​Kalee T.
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The website stated this was a free service! I would like my money back due to false advertisement.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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This is mad expensive
June 30, 2021

This is mad expensive. Only purchasing for one-time, should have individual purchases for single-time use. Would gain transactions astronomically.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Massachusetts
1 review
0 helpful votes
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"expected graduation" value on my resume will not update and is stuck on "2020"...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Michigan
1 review
0 helpful votes
Follow ​Beth Y.
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I haven't done a resume in 24 years - this was very easy!

Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
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It was presented as a free resume
July 30, 2021

It was presented as a free resume. I was disappointed after I fill out the forms I had to pay to get my resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow ​Nicholas M.
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I hate the fact that all resume websites always claim to be free when you always need to pay to download your resume. Building a resume means nothing if you cant download and use it so its not really "free".

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Amanda K.
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Great service!
June 30, 2021

Great service! I have not done a resume in over 20 years and this made it so easy.

Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
Follow ​sakhi R.
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Well you claim to be free as soon we are at the end you charge so f uou

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow ​Aidan P.
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You get off by stating that you're a free resume tool, and then attempt to charge people over $20 every month. Seems ridiculous to me. Only using this to get the resume that I put time and effort into creating. I genuinely feel bad for the people who wasted their time on your "free" tool.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
2 reviews
0 helpful votes
Follow ​Richelle N.
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Thank you very much I needed a quick resume & your service was quick easy & affordable

Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Tennessee
1 review
0 helpful votes
Follow ​Barbara J.
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Your bait and switch by saying it's free until the very end is straight bull$#*!.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Kathleen C.
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Great resume builder!
June 30, 2021

Great resume builder! I hope I land more interviews

Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow ​Catherine M.
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It would be great to be able to adjust template with adding elements, such as photos for CVs and justified vs left alignments.

Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Brenda J.
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Thank you so much for the opportunity to make a relevant resume for myself. I have been out of the workforce for 17 years and had no idea where to start.

Date of experience: June 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

We’re thankful for the amazing feedback you have given us!

Regards,
Resume Genius