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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Mississippi
1 review
0 helpful votes
Follow ​Angel J.
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Great the experience was very awesome... I really enjoyed!

Date of experience: July 3, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Maryland
1 review
0 helpful votes
Follow ​Ifeoma E.
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Great service website, would hundred percent recommend again.

Date of experience: July 3, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow ​Daniel N.
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Thanks for the help!
July 3, 2021

Thanks for the help! Lots of help organizing my thoughts and giving me suggestions

Date of experience: July 3, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
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Very easy to use and language used is professional

Date of experience: July 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Brazil
1 review
0 helpful votes
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It was pretty quick and easy to make my resumé, and I think it looks really sleek. However, I couldn't find my job (translator) in the objectives section.

Date of experience: July 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
Follow ​Sherry K.
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Was not expecting to pay this much for a resumes. Disappointed with the cost.

Date of experience: July 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Michigan
1 review
0 helpful votes
Follow ​Jenna W.
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Very helpful
July 3, 2021

Very helpful. Would have preferred to know at the start that there would be a charge to download the resume.

Date of experience: July 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow ​Peter T.
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Efficient and stress relieving
July 3, 2021

Efficient and stress relieving. Im very type b so this made making a resume much easier on me

Date of experience: July 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Alabama
1 review
0 helpful votes
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This was an excellent option but I don't want to be charged and have to leave a lengthy review.

Date of experience: July 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Michigan
2 reviews
0 helpful votes
Follow Tabatha T.
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This program is amazing
July 2, 2021

This program is amazing. The only problem I have is that it was a free resume. When you get to the end it wants to charge. Misleading.

Date of experience: July 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Kentucky
1 review
0 helpful votes
Follow ​CASSANDRA Z.
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I love how this program helped me put my Resume into a better format.

Date of experience: July 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Alabama
1 review
0 helpful votes
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I had to pay for what was supposed to be a Free Resume.

Date of experience: July 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow Mark R.
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Awesome resource, makes resume building fun and easy

Date of experience: July 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Illinois
3 reviews
0 helpful votes
Follow Rhonda W.
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Unhappy about the lack of option to use a debit card or Discover to make payment

Date of experience: July 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Minnesota
1 review
0 helpful votes
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It said free and I spent quite a bit of time and it was not. And thier options for skills are not that good. Couldn't write them in myself.

Date of experience: July 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow ​Adam H.
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Advertised as completely free no credit card required then asks for credit card as soon as your finished

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Barbara E.
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Very easy to use and helped with the modern day resume looks

Date of experience: July 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
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Love this site
July 2, 2021

Love this site. It is easy to work with and has great terms of service

Date of experience: July 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow David S.
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The career objective did show after I did the little questions and I ended up writing it my self. Besides that everything else was good

Date of experience: July 1, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
Follow ​Kai L.
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Branding yourself as free and then forcing users to pay is a $#*! move.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius