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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
734
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Awesome!
July 31, 2021

Awesome! Retiring from the military I needed all the help I could get!

Date of experience: July 31, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Kentucky
1 review
0 helpful votes
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It was simple in the templates for helpful made it easy I walked through the process

Date of experience: July 31, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
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My experience so far has been good, now I'm just waiting to gain access to the resume

Date of experience: July 31, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
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Pleasant, but it's a bit expensive, I have used this service before and I just edited one part of my resume today and had to pay the $25 again.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 31, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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Why does it say whenever you click the link that is free if it's gonna cost 2.95?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 31, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
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Very easy and turned out very professional. I could not have done this on my own.

Date of experience: July 31, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Maryland
1 review
0 helpful votes
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It was easy to use and edit and thought it was free but always a catch -

Date of experience: July 31, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Nigeria
1 review
0 helpful votes
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It didn't save my progress so when I minimised the screen, I had to start afresh.

Date of experience: July 31, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
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You advertise as completely free, then in end charge

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Michigan
2 reviews
0 helpful votes
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Didn't tell me anything about having too pay until after I went through the whole process too make it.

Date of experience: July 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Wisconsin
1 review
0 helpful votes
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Would like the fees notice before starting the resume builder.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
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Free is not free, It's $2.95
July 31, 2021

Free is not free, It's $2.95. Looks good when you're finished.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow ​Madison H.
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Really great service!
July 31, 2021

Really great service! I just wish you had a way to download your resume for a lower price without having to buy the subscription.

Date of experience: July 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

New Jersey
1 review
0 helpful votes
Follow ​Kevin B.
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This website makes putting together a resume a breeze!

Date of experience: July 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Colorado
2 reviews
0 helpful votes
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Awesome and one of the best resume builders I have seen

Date of experience: July 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

We’re thankful for the amazing feedback you have given us!

Regards,
Resume Genius

California
1 review
0 helpful votes
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I was able to download a previous resume to make updating it easy!

Date of experience: July 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Minnesota
1 review
0 helpful votes
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I was lead to believe it would be free. Do NOT renew after trial period!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
Follow ​Lamont S.
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Didn't realize it required a subscription until fully completing my resume. Did not see the option to at least go back and retrieve all the information I entered in the event I did not want to pay. Navigation when editing was a little touchy. Template options seem to be limited.

Great sections and choices available for the responsibilities section, which was probably the best part of the site. Lots of options that were worded perfectly for what I needed.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
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It was fast and easy
July 30, 2021

It was fast and easy. Having the different options to choose from was a real big help.

Date of experience: July 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
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Fast and easy...
July 30, 2021

Fast and easy... literally made my resume while my gf was getting ready for our date.

Date of experience: July 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius