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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Christine W.
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Quick and easy process
August 11, 2021

Quick and easy process. Resume is much more professional!

Date of experience: August 11, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Minnesota
1 review
0 helpful votes
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Pricing was not upfront and forward, don't like that I have to cancel, would be much more likely to be happy if just new what this was going to cost and didn't have to subscribe as I'm hoping to be done job searching soon

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
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This was amazingly helpful
August 11, 2021

This was amazingly helpful. Seriously one of the best purchases I have ever made! Thanks to all who had a part in designing this site!

Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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ResumeGenius helped me build the kind of resume I was looking for to jump back into the workforce.

Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
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Apparently by "Free" they mean just the building part

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow RYAN H.
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Very clear directions and helpful prompts. Made the process so much easier!

Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Washington
1 review
0 helpful votes
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Good service and it was quick to use
August 11, 2021

Good service and it was quick to use. Cheap and it fulfilled all my needs

Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Washington
1 review
0 helpful votes
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Awesome and would definitely recommend this to someone else

Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
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Y'all make the process so much more easier and a hell of a lot shorter

Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Maryland
2 reviews
0 helpful votes
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No problems yet
August 10, 2021

No problems yet. It was very easy to do and it didn't ruin my evening because it was done very quickly.

Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow JUDITH B.
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The easiest way to write your own resume! I really appreciate Genius Resume!

Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
Follow Kim T.
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Very easy to use and happy to have been advised to use this site.

Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
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Great looking resume and easy to use
August 10, 2021

Great looking resume and easy to use. By far the best I've come across.

Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
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Best resume assistance I have ever gotten. I love the format and all the help and prompts along the way.

Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Oklahoma
1 review
0 helpful votes
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Your advertisement on google said free, i spent an hour creating my resume and it is fact not free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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Frustrated about creating your own experience tab... can't make the bullets work, but other than that, fantastic

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Missouri
1 review
0 helpful votes
Follow Frances K.
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So far its been quick easy and informative for a resume builder.

Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
Follow Michael F.
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This was exactly the kind of help I was looking for, great job!

Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow Ciara B.
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Free my $#*! your advertisement is false and that is literally the only issue I have with this website the templets are nice and the website is great but did crash the first time I finished my resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Robert Z.
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I find it deceptive that you advertise under a google search for free resume, only for it to be revealed at end, resume is only available upon completion of payment.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius