Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Justus H.
Unfollow Justus H.
Share Review
Report Review

Said it was free and then made me pay
September 16, 2021

Said it was free and then made me pay. That was lame

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow Richard F.
Unfollow Richard F.
Share Review
Report Review

Pretty straight forward and easy to use. Wouldn't mind more options for assistance with some of the wording and or suggestions describing each subject

Date of experience: August 17, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
Follow Donna M.
Unfollow Donna M.
Share Review
Report Review

Love it and I love how I was able to add the exact experience for my previous employment

Date of experience: August 17, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
Follow Linda S.
Unfollow Linda S.
Share Review
Report Review

Great app
August 17, 2021

Great app. My only issue is I would have preferred a "Professional Summary" as opposed to setting up objectives

Date of experience: August 17, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Share Review
Report Review

There is a second that keeps showing up on my work experience that I cannot delete.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Jacob I.
Unfollow Jacob I.
Share Review
Report Review

I would have gave you 5 stars but y'all said it was free. But it is worth every penny.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
Follow Samuel X.
Unfollow Samuel X.
Share Review
Report Review

)
August 17, 2021

;). :)

Date of experience: August 16, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Maine
1 review
0 helpful votes
Follow Hunter M.
Unfollow Hunter M.
Share Review
Report Review

Ability to arrange sections ie move education below work experience etc

Date of experience: August 16, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow Leobardo G.
Unfollow Leobardo G.
Share Review
Report Review

Resume building was supposed to be free
September 16, 2021

Resume building was supposed to be free. Given that I was forced into a trial period in which I was not interested in and that i was charged any kind of fee was totally shocking. Shocking because after building a resume for over an hour I pretty much was forced into this. Good job Resume builder. Would've taken the fee without all the bull$#*!.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Sophia E.
Unfollow Sophia E.
Share Review
Report Review

*******000
August 17, 2021

*******000

Date of experience: August 16, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Sierra Z.
Unfollow Sierra Z.
Share Review
Report Review

I was a little upset when I got through the whole resume and then had to pay, but it wasn't a bad price and I liked the format and professionalism of the resume I built. 9/10 Great templates and great wording for everything you need.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Michigan
1 review
0 helpful votes
Follow Alexis H.
Unfollow Alexis H.
Share Review
Report Review

Super easy website to use, done in less than 30 minutes.

Date of experience: August 16, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow Saria S.
Unfollow Saria S.
Share Review
Report Review

Great app!
August 16, 2021

Great app! I really recommend it. Easy and to the point.

Date of experience: August 16, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
Follow Steve I.
Unfollow Steve I.
Share Review
Report Review

Very detail-oriented and makes the creation of resumes much easier and efficient.

Date of experience: August 16, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
Follow TERRI T.
Unfollow TERRI T.
Share Review
Report Review

Although I've just signed up, my initial impression is good...

Date of experience: August 16, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Germany
1 review
0 helpful votes
Follow Frank H.
Unfollow Frank H.
Share Review
Report Review

I would have been totally fine with paying for the trail but now after this amount of time it feels more like a ransome than anything else imho. Whatever, will ensure to cancel within the 14 days and warn anybody I recommend your tool to.

Don't get me wrong its good and all but the payment at the end could have been a little more transparent from the start.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Misty P.
Unfollow Misty P.
Share Review
Report Review

Such an easy resource to create a Painless resume.

Date of experience: August 16, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow Amari N.
Unfollow Amari N.
Share Review
Report Review

Its great
August 16, 2021

Its great. As a teenager it really helps me organize my life.

Date of experience: August 16, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Michigan
1 review
0 helpful votes
Follow Patricia A.
Unfollow Patricia A.
Share Review
Report Review

Thought the resume would be free while I worked on it for hours, then I had to pay to get it. Nice scam.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Adam P.
Unfollow Adam P.
Share Review
Report Review

Its cool, the layout is clean and the autofill feature made it easy to integrate info

Date of experience: August 16, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius