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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I got fooled into spending all this time creating a resume and thinking it was free.
Easy to use with plenty of options and products to chose from
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
This was so easy to complete and the options for multiple formats are mind blowing! THANKS for making it fun, and to think I wasted so much time dreading it.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
I'm grateful to have great services to help me get what I need done
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
So far it's been easy but I wasn't able to edit the page which didn't seem to fit.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Had to re start over a couple of times to continue application.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Excellent experience would definitely recommend service
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
It is fast and helpful when time is limited. Thank you.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
It helped me have a general idea of what business and companies look for in a resume
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
I don't like that you can't substitute the objective which is outdated to a summary. There needs to be an ability to edit the final product "the clients" way. I realize that I chose a template but it could be used as a guide with a little freelance in there.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
I love it! I would recommend to anyone that's trying to build there resume
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Very easy process and now I have a professional looking resume!
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Rally easy to use, finished in less than 10 minutes
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
This website is fantastic and a huge help to me. Thanks!
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Not to impressed that I just spent 90 minutes working on a resume, only to find out I can't use it unless I pay. Please put that up front.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Very easy and helpful. Love the different forms of templates and for suggesting job descriptions!
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Aside from the inability to remove months and years altogether, the experience was the best i have seen thus far on a resume site Thank you!
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Really easy to navigate. Much easier than doing everything my self. Would pay $25 any day to have the process be this simple
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Resume builder made it so easy to build a resume in a day and age where every company now requires one. Thank you!
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Your ad was misleading saying no CC or email? Until the end that is. Just be honest
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius