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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Nick O.
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Good platform, but $25 dollars is a ridiculous monthly fee. Y'all know people are coming to your platform for a one-and-done and you're hoping they forget to cancel. Dirty.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Tiffany O.
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Definitely worth the time, effort and price! I am very satisfied!

Date of experience: September 17, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
Follow Savita C.
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That was fun and easy, i just wish that perhaps i can even out the font, or regulate its size. Thank you.

Date of experience: September 16, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Joshua O.
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This is easy and by far the best resume I've ever made!

Date of experience: September 16, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Hawaii
1 review
0 helpful votes
Follow Angel Z.
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I looked up free resumes templates
September 17, 2021

I looked up free resumes templates. Absolutely did not expect to have to pay and then need to go through the hassle of canceling.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

India
1 review
0 helpful votes
Follow bhagat s.
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They are took Total: $24.95 from my debit card without informing me.it is cheating.
Very BAD experience with ResumeGenius.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Ruth Z.
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Very easy to get going
September 17, 2021

Very easy to get going. Happy with what I had created. A+

Date of experience: September 16, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Indiana
2 reviews
0 helpful votes
Follow Fountain M.
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Well, I like the program and the availability of various...
September 17, 2021
Updated review

Well, I like the program and the availability of various resume types to choose from and I like the resume that I have created. However, There was no indication of your payment process or how much anything costs until you finally like your resume and want to get it. I used your service several years ago and it gave me an option, but the amount was about half of what you charge now. I really need my updated resume for interviewing. I just would like to see more notification of the amount you must commit to before I have spent all the time working on my resume. I did all the work, but thank you for your services. I do like my resume.

Date of experience: September 16, 2021
Alexandra M. ResumeGenius Rep
over a year old

We’re thankful for the amazing feedback you have given us!

Regards,
Resume Genius


So far so good..
October 14, 2020
Previous review

So far so good..

Date of experience: October 14, 2020
California
1 review
0 helpful votes
Follow Robert Z.
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Nice
September 17, 2021

Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice.

Date of experience: September 16, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
Follow Sarah I.
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Making my resume for the first time in 10 years was simple and painless.

Date of experience: September 16, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Jessica O.
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Was so conveniently fast and easy takes all the time you could put into doing more applications

Date of experience: September 16, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Michigan
1 review
0 helpful votes
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Fast and easy
September 16, 2021

Fast and easy. I would recommend this to anyone for a resume

Date of experience: September 16, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Stephanie S.
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The only thing i didn't like is at the end when I had to do the trial to get my resume. I thought it was free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Lacreasha D.
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This service made it so easy and fast to create resume

Date of experience: September 16, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Marsha C.
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Fastest resume I have ever written
September 16, 2021

Fastest resume I have ever written. Love the choice of formats

Date of experience: September 16, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
Follow Danielle X.
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Super easy, very friendly, surprisingly excited to create my resume! The prompts really add a depth of descriptions, which allows me to feel inspired to create my own prompts on my resume or make any edits necessary to the ones provided, so I can make them my own, and customize to my own personal experience! I LOVE this golden site! Thank yoU!

Date of experience: September 16, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Washington
1 review
0 helpful votes
Follow TANISHIA E.
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I really like that it helps to fill in different aspects of your resume.

Date of experience: September 16, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
Follow Jasmine H.
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Expensive and deceiving I thought it was free I want a refund

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Maria G.
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Nice resume builder, but no notice that I had to be paid for.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
Follow Joe T.
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I was having a brain block with my resume. This was very helpful.

Date of experience: September 16, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius