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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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You advertise "free" but instead I paid $3 at the end... no big deal but definitely not truthful
Good, and it take short time to complete my CV also the template is professional
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Very easy to use only option i did not like was requiring email for references
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Many selections, easy access, and user friendly site
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Good it's was an advise from my friends and i very liked that so i can recommend also
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Always easy to pick right back up from my last update. Its very helpful to not have to start all over again!
I have really liked the brief time I have been on here. I have only just begun and I am looking forward to working with this.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Super easy to do in no time and practical for my needs
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
This site is very easy to use. I like how there are many types of templates to use.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Great! Very easy to use and the templates are amazing!
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Very easy, helpful and uncomplicated with lots of template choices
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Easy use. Able to find the wording and format needed for a successful resume
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Easy to use and lots of help making it professional
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
You only say that there is a cost once going through everything. Very manipulating marketing
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Didn't know i had to subscribe until after i built my resume. Sneaky sneaky,
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
So easy to use and fast hardly any effort! Thank you you guys are awesome!
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Very good software, easy to use, and easy to make personal corrections.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Performs Janitorial building assessments and develops customized solutions for each account in his portfolio. Skilled sales person and experienced customer service provider. Bilingual.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Was told it was free and didnt know I had to pay to download my resume until after I entered all my information. It is a scummy business tactic
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius