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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Very user friendly and efficient
September 27, 2021

Very user friendly and efficient. The pre written bullet points are very helpful.

Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Mitchell G.
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Great for anyone not knowing how to make a resume.

Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

South Carolina
1 review
0 helpful votes
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Super helpful
September 27, 2021

Super helpful. Website could've been easier to navigate though

Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Delaware
1 review
0 helpful votes
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Too expensive but otherwise you guys have excellent templates that are easy to use.

Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

New Hampshire
1 review
0 helpful votes
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Thank you
September 27, 2021

Thank you- it was a great help building my resume!

Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Rhode Island
1 review
0 helpful votes
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This website has made it quick and easy to express what I needed for a potential job

Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
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New to writing a resume, so far this has been helpful

Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

New Mexico
1 review
0 helpful votes
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You show you offer free resumes but then force the trial. Ill be cancelling my subscription and requesting a full refund. It's bull$#*!.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Super simple to use, made my resume in less than 15 minutes

Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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Thanks i love it so easy and fast!
September 26, 2021

Thanks i love it so easy and fast! I will recommend to all my friends.

Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Maryland
1 review
0 helpful votes
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The process was very easy but the advertising is misleading. I had to pay to access my resume. It is advertised as free.

Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
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Looked up front like it would be free
September 26, 2021

Looked up front like it would be free. Turns out it's not. That's disappointing, but at this point I've spent an hour on this and don't want to redo my work.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Kansas
1 review
0 helpful votes
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It would be nice if we had the option to arrange our job experience in chronological order.

Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
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Price is unreasonable for a resume when you basically still do all the work yourself and all you provide is the template.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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I'd like to edit--hopefully I will be able to edit to what I need. Wanting it for a high school resume and it did not include activities and volunteer work-- hopefully I can fit it in

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Pakistan
1 review
0 helpful votes
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I loved it
September 26, 2021

I loved it. I just wish it was slightly more user friendly and allowed me to add my own touches like a resume picture.

Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow Steven X.
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The website has been very easy to use and navigate.

Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Ben X.
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Easy step by step process and examples along the way easy process for great resume

Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
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It was quick and it guided me to answer make an informed resume

Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
2 reviews
0 helpful votes
Follow Joseph A.
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Quick and easy with a professional looking outcome.

Date of experience: September 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius