Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Chandra H.
Unfollow Chandra H.
Share Review
Report Review

It is pretty easy to use, but my field is very unusual & it is hard to relate it to most of the selection given.

Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
Follow Aviva V.
Unfollow Aviva V.
Share Review
Report Review

Amazing love d it so happy i signed up i couldn't have asked for better

Date of experience: October 3, 2021
Washington
1 review
0 helpful votes
Follow Joseph J.
Unfollow Joseph J.
Share Review
Report Review

Claims to be free, then after you've put time into building the resume, they demand money.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Share Review
Report Review

$24.95 is a complete ripoff
November 3, 2021

$24.95 is a complete ripoff. At least it looks professional so I'll give it 2 stars.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Evanna Z.
Unfollow Evanna Z.
Share Review
Report Review

The process was quick and painless and the end result was very professional sounding and a lot of templates to choose from

Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Khiara X.
Unfollow Khiara X.
Share Review
Report Review

Very quick and easy for someone who has never made a resume.

Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Iowa
1 review
0 helpful votes
Follow Jason O.
Unfollow Jason O.
Share Review
Report Review

Would be better if i did not have to fill this quick message out

Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
Follow Marcos G.
Unfollow Marcos G.
Share Review
Report Review

Easy format, didn't realize I had to pay for it though

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Michigan
1 review
0 helpful votes
Follow James Q.
Unfollow James Q.
Share Review
Report Review

So far so good
October 3, 2021

So far so good. I have used it for two of my resumes.

Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
Follow FRANK Z.
Unfollow FRANK Z.
Share Review
Report Review

Easier than i thought
October 3, 2021

Easier than i thought. Like the fact that i can modify anytime resume and cover letter to fit prospective positon

Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow Kimberly I.
Unfollow Kimberly I.
Share Review
Report Review

This was the easiest way to build my resume and 2.95 is a great price

Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
Follow W. L.
Unfollow W. L.
Share Review
Report Review

Excellent flow but for my area of expertise (Lean Agile Product Development you lack any of the pre-populated responsibilities for roles which I would find immensely helpful. I would have given you a 5 if you had covered this.

Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow jacob P.
Unfollow jacob P.
Share Review
Report Review

Great application makes it easy to follow step by step

Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
Follow Zachary W.
Unfollow Zachary W.
Share Review
Report Review

Fast and painless way to make a professional resume

Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Wendy I.
Unfollow Wendy I.
Share Review
Report Review

Resume looks clean and professional looking to HR personnel.

Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

North Dakota
1 review
0 helpful votes
Follow Breanna V.
Unfollow Breanna V.
Share Review
Report Review

Bull$#*! that it advertised free resumes, spent over an hour building and then had to pay 2.95 for it. Feel forced to buy it because otherwise it was time wasted

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Kyna H.
Unfollow Kyna H.
Share Review
Report Review

Awesome assistance!
October 3, 2021

Awesome assistance! Needed help to find me a job quick and I was glad I found this website.

Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow MICHAEL P.
Unfollow MICHAEL P.
Share Review
Report Review

Misleading ad about free, it will allow you to construct your resume but upon trying to use it it will force you into a $30 paywall

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
Follow Meredith M.
Unfollow Meredith M.
Share Review
Report Review

Ok not clear on cost at first
October 3, 2021

Ok not clear on cost at first - I still can't access my proof or get a 2 page format?
I'm also still stuck in limbo filling out these forms. How can I give you a good rating or positive feedback when you still won't let me have my document?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

France
1 review
0 helpful votes
Follow Anne K.
Unfollow Anne K.
Share Review
Report Review

THANKS for this application it helps a lot for people who did not know exactly the right form for UK reseume coveed letter etc..

Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius