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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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It was very easy to follow along with, and the end product is great
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Nice fun and super easy to do I will recommend this to a first time resume builder.
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
I am disappointed that it says "free" and after you enter all of your information it makes you pay to proceed. Very deceptive.
Nowhere prior to trying to use the template did it mention a charge of any kind. You need to be more transparent about what you're providing because there is nothing free about it. I obviously don't mind paying, I don't like being mislead or lied to.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Fast and easy to use. Suggestions make it a breeze to put together!
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Advertised as free but of course is not because american marketing is lies.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Perfect Business Experience Highly recommended! Thank you
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
I loved the fact that I didn't have to type the entire statements
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
So easy and super helpful. Not intimidating at all. Thank you so much. Now lets get me a job.
This assisted me to build out my resume very quickly. I can't wait for the results when I apply this resume to a job that I would love to have.
Payed for a resume that never got downloaded to my device
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message from Trustpilot shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I loved it except it was advertised as free & I couldnt figure that out... had to pay
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
I found the experience to quite easy and nice. What was created did the job.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Resume builder helped me when I did not know where to start. It was easy to follow and understand and now my resume is very professional.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
I would not have bothered filling out all this information if it was genuinely not free. Such as advertised. They take you through this entire hour-long process. And then charge you a subscription in order to actually get the item that you have been working on.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Should be allowed to cancel online without having to call
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
So easy and quick. Was stressed thinking this would take a long time. Was a breeze
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
The app made it easy to transfer my badly formatted resume into something that looks professional.
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Wish it was quicker to finish. A lot of info to read to build a good resume.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius