On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy format and easy editing, thanks for the download being so inexpensive
Nice layouts and setups, Very good walkthrough only downfall is they let you fill EVERYTHING out before then letting you know it will cost you to access the effort you just went through...
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Prefer to allow adding photo and have more customization option for added sections
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I would like the ability to change the NAME of the organizations in Experience without having to delete and create a new entry. It may be necessary to adjust the Organization name depending on the intended audience.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So easy to use, not stressed at all after building my resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good and professional. Thank you so much for helping.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I made a resume and when I was ready to email it It had me pay which is totally fine however the website glitched and erased all my previous hard work and I had to redo it with the fear it would erase again before I pay and download
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Misleading when it says free. Go through the entire thing and then told to pay.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Easy to use, well organized contents and presentation
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Little too Pricey, but the templates and interface, are almost good enough to justify it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The whole process made a chore very simple & easy!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Mostly great. Biggest downside is that I can't go back and edit the results from the picklist for certain items.
Thank you for your review, glad we were able to help
Have a great day.
Resume Genius
Perfect fast wording to finish a professional resume. I loved it!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I love it, very useful and easy to work. Nice layout!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Doesn't tell you the price until the end, very sneaky
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Some of the boxes to edit the text were too small. I'd like to be able to manually expand them so that I can more easily read what I've already written without having to scroll
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Would've been nice to know that I would be charged before I had spent the time making the resume. Good business approach on your end. Seems a little sheisty tho.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius