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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Good guide and template. I like the variety of styles
Good one, have a good range of different resume formats.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Resume is good but dont advertise that its free when its not.
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Resume Genius
I think 24.95 for a resume is extreme. But when you need one you need one.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
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Resume Genius
This was a wonderfull experience at first I thought it was gonna be long and drawn out it was quick and easy and professional done Thank You
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
My overall experience with Resume Builder has been four stars.
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Resume Genius
This was promoted online as a free resume template - but I have to pay to get the resume I created. It's a great service and easy to use, but more up front explanation of the service would be good.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy, fast and very organized. I like how I can use different templates
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You should add the option to include linkedin in the contact info
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
I am genuinely confused as to why you need someone to subscribe to a resume-creating service. It's not like one person is going to create a new resume every single day of the year. It's unnecessary. If anything, just charge a one-time fee for creating the resume, not try to include me in a subscription. It's ridiculous..
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Perfect and easy to use and navigate through the entire process.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Cool Special Olympics — April 26,2016 Worked with special need kids and trained/ assisted them in their events.
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Resume Genius
Great site to help create highly successful resumes.
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Have a great day,
Resume Genius
Great app, easy, time saver, a little spend but still good
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was unable to view the final edited copy prior to purchase
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Resume Genius
Fast, easy to use, and recommendations were great.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This says free - IT SHOULD BE FREE - NO CHARGE - After you put all that work in you can't download unless you pay. That is not ok, its deceiving.
I do not want my card charged MONTHLY - I ONLY AUTHORIZE ONE PAYMENT OF $2.95
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Would like an option to add a Linked In profile link.
Thank you! We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Payment issues - screen kept reloading at payment landing screen like 5 times in a row after submitting payment info
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Geniu.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius