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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
734
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Good guide and template
October 20, 2021

Good guide and template. I like the variety of styles

Date of experience: October 20, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

AE
1 review
0 helpful votes
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Good one, have a good range of different resume formats.

Date of experience: October 20, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
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Resume is good but dont advertise that its free when its not.

Date of experience: October 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Montana
1 review
0 helpful votes
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I think 24.95 for a resume is extreme
October 20, 2021

I think 24.95 for a resume is extreme. But when you need one you need one.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
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This was a wonderfull experience at first I thought it was gonna be long and drawn out it was quick and easy and professional done Thank You

Date of experience: October 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
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My overall experience with Resume Builder has been four stars.

Date of experience: October 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
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This was promoted online as a free resume template - but I have to pay to get the resume I created. It's a great service and easy to use, but more up front explanation of the service would be good.

Date of experience: October 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow YOLITZIN A.
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Easy, fast and very organized
October 20, 2021

Easy, fast and very organized. I like how I can use different templates

Date of experience: October 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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You should add the option to include linkedin in the contact info

Date of experience: October 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
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I am genuinely confused as to why you need someone to subscribe to a resume-creating service. It's not like one person is going to create a new resume every single day of the year. It's unnecessary. If anything, just charge a one-time fee for creating the resume, not try to include me in a subscription. It's ridiculous..

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Maria O.
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Perfect and easy to use and navigate through the entire process.

Date of experience: October 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Cool Special Olympics — April 26,2016 Worked with special need kids and trained/ assisted them in their events.

Date of experience: October 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Montana
1 review
0 helpful votes
Follow Christy M.
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Great site to help create highly successful resumes.

Date of experience: October 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Tara Y.
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Great app, easy, time saver, a little spend but still good

Date of experience: October 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow L. I.
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Easy to fill out sections
October 19, 2021

Easy to fill out sections. Active template options.

Date of experience: October 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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I was unable to view the final edited copy prior to purchase

Date of experience: October 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Christina S.
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Fast, easy to use, and recommendations were great.

Date of experience: October 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow LISA V.
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This says free
October 19, 2021

This says free - IT SHOULD BE FREE - NO CHARGE - After you put all that work in you can't download unless you pay. That is not ok, its deceiving.
I do not want my card charged MONTHLY - I ONLY AUTHORIZE ONE PAYMENT OF $2.95

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Ann C.
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Would like an option to add a Linked In profile link.

Date of experience: October 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Payment issues
October 19, 2021

Payment issues - screen kept reloading at payment landing screen like 5 times in a row after submitting payment info

Date of experience: October 19, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Geniu.