On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Was really easy to follow and did not take too long to create.
This was the easiest way I have ever made a resume. The result was amazing and quick.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
5 stars except I was opting to initially receive a free resume as advertised and was unable to find that option once I completed resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Lead to believe this would be a free download and now I have to pay for it.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Loved how easy it was to go back and edit my resume. Saved me hours of time and such a clean look!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Yes it was quick and easy and i was highly satisfied
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It said free; i was not expecting a charge, however, I do like the template.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I do not really have anything to say now, I have not been on the site in a while but I thank you guys for keeping my resume in your server, editing the resume was awesome and the spell check is great, hope to continue doing business with you guys.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
I am very satisfied and liked the overall format of my resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Spent an hour filling out my resume under the impression that I would have access to it at the end with the option to subscribe and unlock more formats, only to find out if I want to have access to the resume that I just wasted the better part of my night filling out, I would have to get through a paywall. Very Misleading
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Great templates. Would be nice to know the cost before I build the templates.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very helpful on wording and sounding professional.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Wonderful - it was easy to input and it looks great!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Hate that you surprised me with the pay at the end after advertising it as free
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
User friendly, quick and very helpful for building a professional resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Was led to believe this was a free service until I went to print. However, I like the layout and it was really easy to generate.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Awesome experience with this website, its fast and helpful
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Made the resume creating process much easier to understand and complete
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius