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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very easy to use, upgraded my resume with top notch features.
Very easy to use, helpful and accurate suggestions.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to use. Did not take me long to make my resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This was a great resume builder. It was user friendly and looks professional!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The service was great, very helpful because I was having issues.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This website was so easy to use and the final result looked terrific!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
False advertising, advertised resume serve was free
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Difficult to customize arrangement of items on the resume
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
So, the resume builder is fine. I do wish there were a way to change the order of work history easily. I am surprised that there was a hidden charge to download, and that one has to call and cancel if they don't want an ongoing subscription. If you must charge, just give a one time charge!
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Time saver in having a template and formatting it for me when I just input the information.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Okay not too bad for the money, so give it a try...
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Appreciated the way you can type in a job and get a list of relevant skills you can add to your resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You called it free, but after investing so much of my time in it, you tell me I would be charged. Not cool
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Easy and quick :) Saved me a huge headache and a lot of time!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I would like to see a different choice with a summary at the top, instead of an objective.
Pretty easy to use otherwise. Looking forward to trying different templates.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The easy set up and design made typing my resume a breeze.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This was very simple and the templates are fantastic
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius