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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Arizona
2 reviews
0 helpful votes
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Advertise free yet I have to pay
February 5, 2022

Advertise free yet I have to pay. This should be made known before someone spends 2 hours creating a resume. I didn't like that I had to put my graduation year on the resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Milky,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
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**************313123
January 6, 2022

*********************

Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
0 reviews
0 helpful votes
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Easy to use
January 6, 2022

Easy to use. Wonderful product.
I would highly recommend this to anyone!

Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Great program for building resume it helps you through the process asking questions for a professional style resume

Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oklahoma
0 reviews
0 helpful votes
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What an excellent experience doing something that I was dreading after not being in the workforce for 20 years. You made it so easy!

Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
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This was great quick and easy to make my resume thanks

Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
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Great sight, shouldve seen it coming that it is in no way free. To build it yes, outside of that, they got ya

Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
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I love the resume builder!
January 5, 2022

I love the resume builder! I only wish it was slightly cheaper.

Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Simple and easy to use..
January 5, 2022

Simple and easy to use. Lets hope this works to get my career started!

Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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I am satisfied with your service and would highly recommend your company.

Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Virginia
0 reviews
0 helpful votes
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Love the service and how it stores my resumes even when I haven't had an active paying account for a couple years.

Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Easy and very helpful
January 5, 2022

Easy and very helpful. Guided me through the entire process.

Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
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I have 3 streaming services with more value that cost less than this.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Conar,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Said it was free until I tried to download it. Lost 2 star for being disingenuous.

Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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This was really easy to fill out and make my resume look perfect

Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Mexico
2 reviews
0 helpful votes
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I asked for free resume..
January 5, 2022

I asked for free resume. Now I need to pay to get it.

Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Leonor A.
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So good, precise, I like it because it helps you to get and write everything, with all the necessary details

Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Mehrnoosh Y.
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Good and easy use however could not find some job title

Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Think you should be upfront with costs and not market it as free... also i paid to ge my resume and it has not been sent to my email

Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Very simple and easy to understand, job well done, keep up the good work. Happy new year.

Date of experience: January 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius