Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Haileigh M.
Unfollow Haileigh M.
Share Review
Report Review

...
March 7, 2022

...

Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Dawnmarie W.
Unfollow Dawnmarie W.
Share Review
Report Review

I minus to Star because I tried to put it on one of my credit cards that has my paycheck directly deposited onto it and you said my Visa card was not supported

Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Isabella D.
Unfollow Isabella D.
Share Review
Report Review

Held hostage by fees after spending the time creating a resume

Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Raymond S.
Unfollow Raymond S.
Share Review
Report Review

! st time using this app
March 7, 2022

! st time using this app. The process has gone well so far still got more business to do so I will update in 2 weeks.

Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Katie Q.
Unfollow Katie Q.
Share Review
Report Review

This was everything I didn't know I needed when writing a resume for a new job. It's been almost 10 years since I've updated my resume and ResumeGenius made it absolutely painless!

Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Victoria C.
Unfollow Victoria C.
Share Review
Report Review

Thought I was filling out a free resume template then had to pay to download it.

Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Jessica F.
Unfollow Jessica F.
Share Review
Report Review

Amazing!
March 6, 2022

Amazing! Very easy to use and clean design templates.

Date of experience: March 6, 2022
California
1 review
0 helpful votes
Follow Hayley S.
Unfollow Hayley S.
Share Review
Report Review

Great resume looks good and was very helpful in design

Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Julio U.
Unfollow Julio U.
Share Review
Report Review

Good convenient and very helpful I'll recommend this

Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Tonya A.
Unfollow Tonya A.
Share Review
Report Review

I like the plug and play
March 6, 2022

I like the plug and play. The ability to edit as many times of needed. They ability to print difference variations of the resume.

Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Dayna B.
Unfollow Dayna B.
Share Review
Report Review

I didn't know I needed to pay and I did all that work so it kind of left me no choice.

Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
2 reviews
0 helpful votes
Follow Adrienne Z.
Unfollow Adrienne Z.
Share Review
Report Review

Your site indicated the the resumes are free. This is not the case

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Adrienne,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Maine
1 review
0 helpful votes
Follow Alexandria B.
Unfollow Alexandria B.
Share Review
Report Review

The only bad experience was this application not excepting a debit card.

Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow eric A.
Unfollow eric A.
Share Review
Report Review

Its' good and detailed for all applications of industry

Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Debbie J.
Unfollow Debbie J.
Share Review
Report Review

I am still trying to see if i like it. Not sure yet.

Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Jeanie W.
Unfollow Jeanie W.
Share Review
Report Review

Easy to use
March 6, 2022

Easy to use. But not free, even though it claimed "using our free resume templates"

Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Heather L.
Unfollow Heather L.
Share Review
Report Review

***********
March 6, 2022

***********

Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Carol E.
Unfollow Carol E.
Share Review
Report Review

I spent a lot of time entering my experience and clicked "back" to adjust time period and then lost my work

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Carol,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Melissa U.
Unfollow Melissa U.
Share Review
Report Review

I hate that I went all the way through the process before a fee was assessed!

Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Patricia P.
Unfollow Patricia P.
Share Review
Report Review

It was good ty it was quick and easy and it didn't take no time to put the resume together

Date of experience: March 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius