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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Not happy about having to pay $2.95 for my resume when you advertise it's free. Bait and switch.
It would have been nice to know that I would be charged for the finished product.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Love that it helped me to be more creative. Hope this helps
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Helpful creating resume and suing words to explain my skills
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was not made clear to me that I would have to pay to get my resume.
Hello Jefferson,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Great site, i felt confident filling out my information
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Just clean and straight to the point! Great stuff!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I think this is a great tool for those wanting to start their resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
It worked great and easy, Incredibly simple, I was just under the impression that it was free. The trial is cheap and will be very helpful.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great job and very helpful in a real crush of time
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great and easy to use for someone who doesn't know what they are doing :)
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Not enough job bullet points descriptions. Good format though.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Says it's free. Hits you with a charge at the end.
Hello Katelynn,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Don't like being tricked into paying. Said free at start. Formatting was good and quick, but will be canceling.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Didn't expect the price gouge might have been nice to know more upfront but such it is
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The fact that things don't show up when you follow the prompts (specifically the objective) or answer all of the questions and that you do in fact have to pay for the privilege of downloading the resume but it is not clear upfront that you have to do so is why my rating is as it is.
Hello Faith,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
"free" services misleading. Should have stated fees would be due BEFORE taking the time to build a resume.
Hello Lisa,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Grate way to start your week with a great good resume I think so thanks.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
User Friendly and very quick. Dont tell you you need to pay until you complete everything though
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I clicked on this website with the "Free Resume Templates" link and this was, indeed, not free. Still made my life easier by building my resume for me, though.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kristi,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius