On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Resume Genius is a great way to update and improve your resume.
The experience was well worth it and would recommend to others
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Fast, easy, and cheap! In addition, excellent verity of templates to choose from!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
You should make it known that there is a charge before someone creates it.
Hello Darrell,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
The experience was fast, convenient, and very easy to use.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It's great I liked how easy it was to build and how they worded all the descriptions
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to use! Loved all of the suggested language to use based on position held.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Overall helpful. Would like to edit out graduation year
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was happy with the resume building process but felt tricked when it came time to pay. It was advertised as free but there was a catch.
Hello Kyle,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I could appreciate someone to speak with when setting up this account.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good fast was easy to use and made my resume look very professional
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This was the fastest & most efficient Website for resumes I ever used
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
They showed that it is free and then charged me for downloading resume.
Hello Christian,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Great experience for a resume, it was fast and very easy
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This site really takes the work out of creating a professional looking resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Never liked the bait and switch tactic. Tell me I'm paying for it up front.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This site is $#*!! Why say the resume builder is free if you're forcing people to pay to download it. I just spent 2 hours working on this resume so now I have to pay so it isn't a complete waste of time
Hello Ruth,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Thanks for helping me build my resume, I needed last minute help before my interview!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Hehdhxxjsjdjdjdjdjdjdjfjfjfjfjfjfjfjfjdjdjdjjsjsjsjsjs
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The option to upload my draft CV was greatly appreciated and entering the raw data was easy and smooth
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius