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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It was easy and quick and helpful thanks so much for this experience
Expensive monthly payments and zero mention of payments upfront
Hello Scott,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It was super easy to use and really quick, not to mention very professional looking compared to some others
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
It was easy and very helpful. Will be using again in the near future
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I would like to see the final product before I have to pay
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It is super easy and quick. It's my first resume and it helped a bunch
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The experience was great! The software was easy to navigate.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Good although did not say you had to pay until after created the resume!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The format made it easy for me to update my resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I want to be able to edit all parts of the resume but so far have been unable to
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This is an amazing tool, don't second guess it... do it!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I don't have time right now to type anything thoughtful.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I am horrible at creating resumes... and it gives me a lot of anxiety. This made it so much easier for me.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Grifters. Grifters grifters grifters grifters grifters grifters.
Hello Caroleine,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Good easy and lots of templates to chose from thanks
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good easy quick less stressful than a word document
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for my short resume and it was very easy and well done thank you
It's making me write a review so here is my review.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great experience. Easy to use. Would highly recommend
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius