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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Quick and to the point set up
April 1, 2022

Quick and to the point set up. Several style choices to meet your need.

Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Knowing it cost money before I'd done all the work would have been better

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Paul,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Awesome quick easy perfect adapted to my needs thanks

Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Frustrating that it says free but you don't show it til after. I don't mind paying if I know upfront

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Diana,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Was fine, worked well until I was told I had to make a 2.95 payment. I understand service is provided, but be upfront about the cost.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Codee,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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I truly have NO idea how I've not seen this site before, but now on the pinch in a hurry to get a simple and informative resume, I'm very glad to have found Resume Genius. You guys are in fact life savers - Trust Me - Lou

Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
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Advertised as free, and then you have to pay after spending time to put your resume together. Bait and switch bull$#*!. Automated message back to this comment.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Betty,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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It was easy to use
April 1, 2022

It was easy to use. Guides you all the way thru. Highly recommend!

Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Singapore
1 review
0 helpful votes
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Great tool with awesome resume builder and cover letter generator

Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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Greeat service but Said it was a free service and it is not! Still very useful and pretty cheap otherwise. Just wise it was honest about the price upfront. Would also be nice to have a military service section!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Alissa,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

New York
1 review
0 helpful votes
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The service itself is pretty good though it would be nice if there was a place for volunteer work. Your billing practices are predatory and ensnaring and should be outlawed for all companies. Someone should not be forced to have to cancel something they never asked for in the first place. It is a disgusting and greedy and dishonest business practice and you should all be ashamed of yourselves.

Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
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...
April 1, 2022

...

Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Deirdre I.
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Thank you for the services of opinions in career options.

Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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This helped me to organize all my information quickly and professionally,.

Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Rhode Island
1 review
0 helpful votes
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As someone who has not built a resume in 10 years this was extremely helpful.

Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Kenney B.
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Great I am very satisfied with the quality of the product

Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
2 reviews
0 helpful votes
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Made updating my resume super simple. The template choices were amazing.

Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
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I am not the most computer tech kind of guy and this made building my resume easy even for a 47 ye old old guy like me! Thanks

Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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Angry that they present you get a resume for free and then charge you at the end.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Susan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Loved the help as it guided me through each step of the resume building process.

Date of experience: March 31, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius