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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Really helped me update my resume! So easy too! Thanks a million!
You should tell people ahead of time that they will have to pay for their resume before they waste their time making it.
Hello Gennie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
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Resume Genius
Got tricked into typing up my resume- thought it was totally free- but after putting in an hour, I'm pretty much obligated to pay so I can receive my hard-working resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Led me to believe this was a free service that required no credit card or subscription until after I spent 2 hours creating my resume and then wouldn't allow downloading or printing without payment. Of course, I had little choice at that point but to pay or face restarting the entire process on an HONEST site. You are deceptive and deserve zero stars
Hello Jessica,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
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Resume Genius
Easy to use. I could have done it myself, but it was very helpful to have prompts.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I mean it was easy. To be honest I used this service to create a fake resume to send to this dude I started talking to on tinder. I asked him what he looked for in a girl and his qualifications. I thought it would be a great ice breaker to send him to him and see what he thinks. If he doesn't think its funny, then I will either not use your service again, or make another one for someone else. He's pretty cute, so hopefully he thinks im hilarious. The ball is in his court. Dm me for updates
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Waiting to see how everything looks after the email
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Said no credit card required, free resume template. After completing resume - CC required. DON'T DO IT!
Hello Dawn,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Its a great website, would be better to pay for one resume not subscription
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It said that resume building would be free but when you make it you have to go to checkout to get the resume. The service is fine, but they should be more upfront about the cost.
Hello Renee,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
They stated this was a free service and it wasn't until the end that I was made aware of a charge. Its a subscription so remember to cancel.
Hello Miriam,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
The resume created is perfect. The only downside is how much it cost in order to get it.
Hello Michael,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It was quick and painless. It flowed effortlessly.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
B/lb / mgbggfrbgvrgrgregergfvzfvddfgvrgr
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Yeah, I love your service but I have a real issue with services that purport to be free and then force payment at the end. Just tell me at the beginning. I spent a lot of time going through this when I was very tired and had other things to do. I understand that's how you get people to spend money on you, so good job. But not cool.
Hello London,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Awesome! I dreaded writing my resume after I lost my original. This made it way easier than I expected.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I thought it was free and after I spent time updating my resume, I have to pay and then cancel.
Hello Amy,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I'm enjoying the resume I just built... Looking forward to cover letter
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I'd like the payment part up front but otherwise its a great service.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy way to put together a resume for a specific job, Easy to edit and manipulate all while the finished product keeps the same format with many options for the format desired.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius