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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The site is easy to navigate. The Resume Builder is so easy to use. It guides you through the various parts of a resume quickly and simply.
Would have been nice if Y'all didn't make it seem like it was free. I feel like most people will pay the 3 dollars if you advertised it
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Resume Genius
Quick and easy to use, and accomplished my purposes today.
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Resume Genius
It was quick and easy to put together, and I loved the multiple formats.
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Resume Genius
Great and easy way to fill out resume. Amazing templates
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Resume Genius
Simple and clear instructions, I was done in less than 10 minutes!
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Resume Genius
I was under the impression the Resume was free. It was not. It costs $2.95, and an additional $24.95, if I forget to cancel the subscription. Other than that, It was very easy to use.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
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Resume Genius
Wish i could just pay for one resume instead of having to cancel
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Resume Genius
Awesome. The best hands down... turned a headache into a pleasant project
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Resume Genius
It was so easy to build a resume using this service, now I'm waiting to see the results.
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Resume Genius
It has been an efficient and detailed experience. Good work to your team
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Resume Genius
Very helpful with building a resume. But not upfront about fees. I was forced to pay in order to retrieve my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
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Resume Genius
The process was easy and a variety of resources for guidance and help
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Resume Genius
I only needed copies of my resume. I would have preferred to just paying for the resumes than sighning up for a trail subscription.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
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Resume Genius
The price was a surprise, and I would like to see the finished product full screen.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
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Resume Genius
Easy to follow forms and good suggestions on templates
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Resume Genius
Was quick amd easy to transfer current resume over.
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Resume Genius
I have no problems wanting to try something different with my resume
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Resume Genius
I like you were able to provide bullet points on job description
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Resume Genius
Nice Resume templates, easy and quick to create, wonderful experience in providing details for the resume
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Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


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Have a great day,
Resume Genius