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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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User Friendly. I will definitely reuse this service. Thank you!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Says free at first then cons you into paying after you put all that time and effort in.
Hello Julie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I dislike being roped into a recurring payment for your service. Terrible.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I would prefer to use my Cash App card to protect my finances
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Would have liked to have known there was a cost at the beginning
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to type in my information and arrange/modify anything and save at any time.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Awesome! This site is a very useful tool for job seekers. Thank you in advance!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Love the different formats. Easy to populate and edit resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was wonderful to get help in updating my resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
First time making a resume and the steps were clear and understandable.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Didn't know I would have to pay, it was advertised as free.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great, easy to navigate and find the recommendations for job sets easy to use
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was pleased to connect with a real person in the chat! They answered my question readily and provided prompts that were very helpful.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I don't like how it's advertised as free, then once you've spent the time populating the template, you charge to be able to save it, very deceptive, but apparently effective. :(
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easier to use than any other resume builder I've tried. Very nice template options as well!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
It was very easy to pick which resume I wanted and format my old resume to the new one.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy, straight to the point and love hoe resume genius has many options to edit your resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Amazing computer generated options that tremendously helped a first time resume creator.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Resume Genius has helped me make my resume friendly, organized, and quickly!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius