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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow SHASHANK K.
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Because you lured in claiming to be free but to get the actual file there's a pay wall.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Shashank,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Seth R.
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Quick and Easy
July 7, 2022

Quick and Easy. Sometimes this stuff can be dreadful but resume genius has helped a lot.

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Gina I.
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Thought it would be free to at least get one download option. Otherwise it's been super easy to use and I really like the many formatting options.

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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I haven't needed a resume in 20 years. It was easy and helpful

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Diane Z.
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Easy to choose template and transfer saved resume. The formats were a tremendous help!

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
2 reviews
0 helpful votes
Follow Gina X.
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Have yet to see the product
July 7, 2022

Have yet to see the product. I was under the impression that it was free because it comes up and free in searches. This is deceiving.

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Jessica Y.
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False advertisement, said resume builder was free then after completion had to be charged 2.95 and forced to go on a free trial and have to cancel subscription. What a waste of time.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jessica,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
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Very easy to use, took all of the hard work out of the process

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maine
1 review
0 helpful votes
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Misleading, I thought it was going to be free like the ad said

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nolan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Cheryl G.
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Very easy to navigate and prompts were extremely comprehensive.

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Great and easy to use
July 6, 2022

Great and easy to use. Gives relevant examples to follow.

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow MJ O.
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You advertise on Google that your services are FREE, so that the person takes time to build their resume, only to later hit them with a fee. Not a flat fee, but a membership fee?! I'm paying the $2.95, getting my damn resume and after that, canceling. I'm gonna take some time out of my day to give you guys as many bad reviews as I possibly can, everywhere I possibly can too. This is false advertising.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello MJ,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Michael M.
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Very professional allowing anyone to create a great resume in minutes!

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Kristin J.
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Good it is easy to use
July 6, 2022

Good it is easy to use. Looking forward to seeing final copy

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Kyle I.
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This site is advertised on Google as FREE! It's not until you have already worked really hard on your resume and finished it, that they tell you you have to suddenly pay to get your resume and on top of that, if you do the trial, in fine print it says that if you don't cancel, you will be billed $25 when the monthly payment is supposedly only like $7! Crooks!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kyle,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Mexico
1 review
0 helpful votes
Follow Scott J.
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You advertize as being free yet you charge a few once the resume is complted and ready to print, copy or download!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Scott,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Laurie L.
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Thank you
July 6, 2022

Thank you - it has been extremely simple and easy to use

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Patricia J.
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Very good good good good good good good good good good

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Andrea G.
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It says free...
August 5, 2022

It says free... you get to the very end after days of hardworking and have to pay a fee. False advertisment!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Andrea,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Lynn G.
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Very helpful for writing a nice resume for the first time or someone that never needed one.

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius