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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I love the fact that there are different templates
I completed one resume and got up came back and it was gone. Didn't save like it said it was doing. Had to start over.
Thank you for your review. Glad we were able to help.
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Resume Genius
Insightful and inspiring! Love how my resumes are turning out! Quality and volume can go a long way in the job search. Plus Resume Genius makes it easy to really fine tune each resume to taste. Nice work! Thanks 10/10
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Resume Genius
Thank you for your review! Glad we were able to help.
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Resume Genius
I like that there were a lot of choices of things that can be entered for job skills or career objective
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Resume Genius
Would have rated the service higher if they were upfront about charges.
I dont a 25 dollar a month resume program. Im not changing jobs every week or every month and if i was i wouldnt get them. Rip off
Hello Derrick,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
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Regards,
Resume Genius
Misleading site, said free resume, not free worthless text resume.
Hello Paul,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Assumed it was a free templet but at the end it then proceeds to ask for card information
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
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Resume Genius
Love this website, makes resume writing super easy
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Resume Genius
It stated free, and I wasted 20 minutes on a resume that isn't even lined correctly. It looks like it was written by a toddler.
Hello Kiania,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
So far so good... would have given 5 stars but overseas customer support difficult to understand... but website really helpful
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Resume Genius
It was okay, but didn't give more option for more Job experience
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Have a great day,
Resume Genius
Costs 3 dollars to actually get your resume after you input all your data
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use and great template, however not free as advertised
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Says nothing about having to pay till completed resume.
Hello Jacob,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Curveball on payment requirement at very end. You should let people know that at beginning! Seems shady this way.
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Have a great day,
Resume Genius
Very user friendly and intuitive. I like the different resume template options and how you can see them all at the end.
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Have a great day,
Resume Genius
It was a quick process with great suggestions along the way. ResumeGenius made it super easy to present my stay at home childcare experience in a more professional light than I ever expected.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Great recommendations, easy to use and professional.
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Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius