Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
2 reviews
0 helpful votes
Follow MATTHEW Z.
Unfollow MATTHEW Z.
Share Review
Report Review

I love the fact that there are different templates

Date of experience: August 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Massachusetts
2 reviews
0 helpful votes
Follow Karen Y.
Unfollow Karen Y.
Share Review
Report Review

I completed one resume and got up came back and it was gone. Didn't save like it said it was doing. Had to start over.

Date of experience: August 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Ryan C.
Unfollow Ryan C.
Share Review
Report Review

Insightful and inspiring!
August 9, 2022

Insightful and inspiring! Love how my resumes are turning out! Quality and volume can go a long way in the job search. Plus Resume Genius makes it easy to really fine tune each resume to taste. Nice work! Thanks 10/10

Date of experience: August 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow Irine V.
Unfollow Irine V.
Share Review
Report Review

Amazing!
August 9, 2022

Amazing! Thank you I think the suggestions created were the best tool

Date of experience: August 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Jason Y.
Unfollow Jason Y.
Share Review
Report Review

I like that there were a lot of choices of things that can be entered for job skills or career objective

Date of experience: August 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Erika G.
Unfollow Erika G.
Share Review
Report Review

Would have rated the service higher if they were upfront about charges.

Date of experience: August 8, 2022
Alabama
1 review
0 helpful votes
Follow Derrick T.
Unfollow Derrick T.
Share Review
Report Review

I dont a 25 dollar a month resume program. Im not changing jobs every week or every month and if i was i wouldnt get them. Rip off

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Derrick,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow paul W.
Unfollow paul W.
Share Review
Report Review

Misleading site, said free resume, not free worthless text resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Paul,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Katlin W.
Unfollow Katlin W.
Share Review
Report Review

Assumed it was a free templet but at the end it then proceeds to ask for card information

Date of experience: August 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Sienna Y.
Unfollow Sienna Y.
Share Review
Report Review

Love this website, makes resume writing super easy

Date of experience: August 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Delaware
1 review
0 helpful votes
Follow KIANIA F.
Unfollow KIANIA F.
Share Review
Report Review

It stated free, and I wasted 20 minutes on a resume that isn't even lined correctly. It looks like it was written by a toddler.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kiania,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow ROBERT N.
Unfollow ROBERT N.
Share Review
Report Review

So far so good...
August 9, 2022

So far so good... would have given 5 stars but overseas customer support difficult to understand... but website really helpful

Date of experience: August 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Ingrid K.
Unfollow Ingrid K.
Share Review
Report Review

It was okay, but didn't give more option for more Job experience

Date of experience: August 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Marshall I.
Unfollow Marshall I.
Share Review
Report Review

Costs 3 dollars to actually get your resume after you input all your data

Date of experience: August 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
2 reviews
0 helpful votes
Follow Laurie F.
Unfollow Laurie F.
Share Review
Report Review

Easy to use and great template, however not free as advertised

Date of experience: August 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
2 reviews
0 helpful votes
Follow Jacob D.
Unfollow Jacob D.
Share Review
Report Review

Says nothing about having to pay till completed resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jacob,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Philip S.
Unfollow Philip S.
Share Review
Report Review

Curveball on payment requirement at very end. You should let people know that at beginning! Seems shady this way.

Date of experience: August 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Rosi K.
Unfollow Rosi K.
Share Review
Report Review

Very user friendly and intuitive
August 8, 2022

Very user friendly and intuitive. I like the different resume template options and how you can see them all at the end.

Date of experience: August 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
2 reviews
0 helpful votes
Follow Christa B.
Unfollow Christa B.
Share Review
Report Review

It was a quick process with great suggestions along the way. ResumeGenius made it super easy to present my stay at home childcare experience in a more professional light than I ever expected.

Date of experience: August 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Alicia M.
Unfollow Alicia M.
Share Review
Report Review

Great recommendations, easy to use and professional.

Date of experience: August 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius