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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Haven't really got to use all the features yet so I'll rate it again later.
All I needed was 1 resume for my school, I don't want to pay 25 dollars just to unsubscribe right after, for one resume
Hello James,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Grateful for the template have not made a resume in years
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was dreading helping my daughter with her high school to college resume. With little experience I thought it would be terrible to make up. You made it a breeze and it looks amazing! Thank you!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I thought it was free but the CV created was decent
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It says free on the website but charges you at the end what a scam
Hello LaTasha,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Less sure about its impact as it is not straightforward to use
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This was super easy but I wanted to email my resume before i gave my rating
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Quick and easy to fill in templates with dozens of layouts to choose from
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Have a great day,
Resume Genius
I love it and it was very helpful and tine saving. Thank you.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Without prior mail or information deducted 24.95 us dollars and i am not using their service
Long time before if once used means how come without customer permission they can deduct money without sending a mail confirmation.
To renew the contract customer has to agree but here you have deducted from my account wihout any confirmation
Hello Mini,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Would be better if you could enter references without emails
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Says FREE resume, but makes me pay anyway just to download it. Im not surprised, just a blatant lie.
Hello Seth,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
The best resume building website ever! Gave me several options to choose from to help me build me resume and ensure that it was professional.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Great resume builder but is advertised as free but you have to pay just to get your resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I was good just did not like how it said it was free
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great Template, made it very easy to use and had it done fast.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The system itself is great but advertising yourself as a free program is deceitful. This is NOT a free program.
Hello Courtney,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
You go through the whole process of building your resume under the pretense that it will be free - then BAM you have to pay in order to download everything you just worked on
Hello Sarah,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius