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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
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Thought it was free
October 6, 2022

Thought it was free. Only paid because I already got the whole resume done and didn't want to do again

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Cooper,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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Very much appreciated the information provided so that I didn't have to rack my brains looking for the best phrasing to use in describing my position and what I could bring to the company. That saved me so much time.

Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Sheila G.
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So far it has been very easy to build my resume using this company's template.

Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Iowa
1 review
0 helpful votes
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Made me pay after saying its free
October 6, 2022

Made me pay after saying its free. Luck that I am lazy, but that is scummy.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Austin,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Kary Z.
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I had some trouble purchasing the full access but the customer service was the best service I have had. Thank you for all your help and thank you for kind words. I resolved the issue if we on my end and succeeded with the purchase. Now can finish my resume and praying I get this dream opportunity for me. Ready to finish and land this amazing job opportunities. Pray I did enough on resume to prove I am asset to there company

Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Wisconsin
2 reviews
19 helpful votes
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...
September 6, 2022

...

Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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On google, you guys wrote this website is free but actually, it is not free

Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Elizabeth L.
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I really enjoyed how easy it was to create a resume from scratch.

Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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Don't like being roped into "free"
September 5, 2022

Don't like being roped into "free" - simply helping a friend out

Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Aaliyah W.
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Loved it easy to uses and saved me so much time and stress.

Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Janine D.
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Simple to put together, easy to follow along to as well. Best price around!

Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Ella V.
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Need to be able to leave off months and other editing please

Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Ayobami P.
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I want to be able to add tools separately from skills

Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow RACHEL U.
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Very handy and helpful, sad I have to pay, but a really good deal. Thanks Resume Genius.

Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Nahrain Q.
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I really appreciated the helpful job description points

Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
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Would have been nice to know the charges upfront before I invested so much time

Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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Great...
September 5, 2022

Great... until free was no longer free and I invested the last hour or so to not pay.

Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow KATHY F.
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It was easy to navigate through the website and I appreciated the suggestions. I am still hoping that the download works and I am able to access the resume to send it for review by a perspective employer. I will increase the rating to 5 stars, if I get the job I seek!

Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Nate V.
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Super easy to follow and create a good resume at any level

Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
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Easy to use, loved some of the pre-filled suggested responses

Date of experience: September 5, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius