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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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The suggestions were the best part. Made the process way more tolerable.
It was easy to transition an old resume to a new resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
An easy way to express yourself with a great assistant
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Resume Genius
Absolutely ridiculous i took the time to go through every step to complete a resume just to find out i have to pay to get it!
Hello Ashley,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I thought the word free meant it would not cost me anything out of pocket to build my resume, which it didn't but for me to have the ability to download to save it for use it is costing me money therefore you site is not free at all.
Hello Rebecca,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I was directed here by a company I was applying to. I have a resume that is not auto-imported well. So, I just spent 4 hours rebuilding my resume only to find out this is a paid subscription. I feel duped. Also I want to add a section for volunteer work to my resume but don't see a way to do that.
Hello Claire,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I was kept putting off making a resume because i never knew where to start, but this was perfect and made the whole process super simple.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
First time I used help on the internet - found this template very helpful
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Have a great day,
Resume Genius
This feels like the quickest and easiest way to build the best resume I've ever created.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Super easy to use. Great help options and formatting. Thank you to the creative genius behind this program.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Fast and easy service. Very helpful for someone rejoining the workforce after a period as a stay at home mom
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Have a great day,
Resume Genius
Easy to use but some difficulty editing experiences.
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Have a great day,
Resume Genius
It helped me put together the things I wanted to say
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Have a great day,
Resume Genius
I would have preferred to know about the fee up front (even though it is minimal to begin) because you invest the time to create the resume and some people may not have money to their names and then are left with nothing at the end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very good, it helps me to fill out all the information in systematic manner
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Have a great day,
Resume Genius
I loved how they put it all together hardly any work.
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Have a great day,
Resume Genius
Credit card issue. Plus misleading information on Google - saying it's free but it's not.
Hello Sandra,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
You prompted me to type in the resume without letting me know that I have to pay.
Hello Ryosuke,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Straight forward, fast, and effective for new users
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius