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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Cody P.
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Why make it seem like its free but then make me pay money

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Cody,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Damian R.
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Love the easy fill in for me templets that you provide saves so much time, not having to come with the correct words or even description of the job.

Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Lori K.
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The website that I clicked on stated I didn't have to pay; didn't even have to enter a credit card number. That simply wasn't true!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Lori,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Vanessa F.
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It was so quick and easy to make my daughter's first resume. Will defiantly recommend to anyone that needs to make a resume on a fly.

Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

West Virginia
1 review
0 helpful votes
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It was great and easy to use
September 21, 2022

It was great and easy to use. I didn't necessarily love the payment options, but that would just be something I would suggest changing so that people would be willing to use your great product.

Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Mary S.
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Looking forward to submitting my new resume, it was simply and thorough!

Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Adelina T.
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It was a little tricky getting used to the format. I had to re-do a lot of things that uploaded weird. Certifications were listed as titles, etc. I got on better as I worked through it.

Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Hiroka B.
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Pretty crappy to make someone work hours on this to make them pay after without making htem aware before

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Hiroka,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Montana
1 review
0 helpful votes
Follow Emily N.
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Super easy to make, and has great suggestions for job requirements.

Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Adam K.
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Great but lures you in by stating its free. However easy to use

Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Nikia N.
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Very good experience
September 21, 2022

Very good experience. Easy to create and very helpful

Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow Carie L.
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Would not me type in some of the answers I needed for some options

Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Stacy V.
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Very helpful I was so worried about making a resume you made it super easy

Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
2 reviews
0 helpful votes
Follow Angie F.
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I think it is misleading to say Free and then pay for download, pay for cover letter, etc.

Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow SHERRY U.
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FALSE ADVERTISING
September 21, 2022

FALSE ADVERTISING. SUPPOSE TO BE FREE. ONLY NEED FOR 1 MONTH AND NOT ABLE TO DO WITHOUT CALLING TO CANCEL.

Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow John K.
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Quick, Straight forward, easy to use, good examples.

Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Tyler W.
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Good system, little higher price than I thought but happy with it

Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Soraya E.
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It was an easy process updating my current resume and affordable

Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow KIMBERLY G.
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It was good
September 21, 2022

It was good. It was easy. I appreciate it very much

Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Maxim J.
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Easy to use
September 21, 2022

Easy to use - made creating my resume almost fun rather than a chore

Date of experience: September 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius