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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It was easy to put my resume together with this website, but I didn't know I had to pay for it. It is only $2 but I didn't want to pay.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful website and helping people to build a strong resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good I hope I land the job of my dreams!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Really helpful for professional people trying to start a new job
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The templates are very elegant, and the suggested text is pertinent and succinct.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good program, I hope?! Not a great first impression; advertising as "Free" than forcing you to sign up for something to receive your free item
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The builder worked fantastic was easy to use and made it simple to accurately and succinctly describe my work experience.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it it was very easy to work with and very interested
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Stupid saying its free and then not letting you use it until you pay
Hello Jayden,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I dont like that it says it is free and then makes you pay for it.
Hello Kelsey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I like how quick the process was and the recommendations were amazing will be using again
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good experience. Had to add linkedIn address and would have preferred that was an available field.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It has been easy to navigate through this application.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am extremely impressed with the ease of creating the document and format options available
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really helped when i was stuck or needed some direction!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Wish I was told I would have to pay before starting
Hello Joseph,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Definitely seamless with automated answers. They are fairly generic though
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius