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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow SETH F.
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Excellent, clear communication of what to expect and how to get it. I can't say that I'm really thrilled by your pricing model, but it's not terrible.

Date of experience: December 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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It was super easy and straight forward
December 18, 2022

It was super easy and straight forward. I loved the suggestions and how easy it is to download when finished.

Date of experience: December 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Good $#*! just hate the subscription bro like dam you really think ima use this $#*! again?

Date of experience: December 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Kevin M.
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Very quick and easy way to fill out a resume. Felt like I had someone sitting next to me and guiding me throughout the whole process.

Date of experience: December 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
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Very easy and built a quality resume in 20 minutes

Date of experience: December 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Easy to follow, good fonts, helpful
December 17, 2022

Easy to follow, good fonts, helpful. Please put payment process first next time.

Date of experience: December 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Was very easy and smooth and outdid itself with the final product.

Date of experience: December 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Ivy G.
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Took you step by step even giving recommendations to help along the way

Date of experience: December 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I used this site because my understanding is it was free. I haven't found the free part yet. All options for what to do with my resume require some kind of payment. That's not free which means this is being deliberately advertised wrong. Unless the intention is to say I could build the resume for free and then do nothing with it without paying. If that's the case you don't state that out front so then you are being deceptive. Neither is a good look.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Malcolm,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Chloe H.
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Great and effective way on starting your resume. Very helpful and so easy to complete.

Date of experience: December 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Very straight forward process with excellent results

Date of experience: December 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Gaige A.
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Easily accessible
December 17, 2022

Easily accessible. Gives more than enough formats to choose from.

Date of experience: December 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Breanna Z.
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This process to create a resume was stress-free. Resume genius made this dreadful process easy and hassle-free. I would recommend this to anyone needing to revamp or create a new resume.

Date of experience: December 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Larry I.
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According to everything I read on line this resume site was suppose to have free ones, but that isn't the case. But it was easy to use.

Date of experience: December 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Letitia G.
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It's advertised as free and no credit card needed yet when you do all the work to create the resume and when you're ready to download- it makes you pay and ask for a card. I'm pissed

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Letitia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Rhonda U.
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Very satisfying, easy to use & adapt to ones needs.

Date of experience: December 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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The format was very easy to understand and very helpful

Date of experience: December 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Johnny X.
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Great resume and everything was easy and easy to look up and edit thanks.

Date of experience: December 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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My first time makin a resume.it was real easy an quick...

Date of experience: December 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Wanted my free resume
January 15, 2023

Wanted my free resume. But in order to access, I have to pay. I am not interested in an enhanced resume. Just wanted the one I made

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Keri,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius