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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Worried about formatting and fitting all the info on the page/moving sections to where I want them
Great interface and user friendly. The $2.95 trial is a fair amount
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great so far infact everyone who've I had use it got hired
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I just didn't know that I was going to be charged money after putting a lot of time into it. I wish that would have been said up front.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
What amazing options to add to the resume to strengthen it!
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your advertisement says no credit card required. However, I am not able to access my resume unless I pay. That is misleading.
Hello Jocelyn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This has been an easy process, but I don't like that I cannot see the second page of my resume before purchasing.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really wish I could pay month to month instead of the forced subscription.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I like the suggested experience description available
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You guys have made making a resume simple and easy.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The transaction rejected both of my credit cards but accepted my debit card. How does that make sense? I know there is nothing wrong with either of them on my end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Creating the resume was actually fun, it was nice knowing all the built in pre features. 5 Stars, my only issue is when you try to edit the already pre text, it needs work.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I googles free resume template, and completed all of my info only to find out I was being charged
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I like the recommended bullet job skills list/ description but I would like to see how the resume appears in both chronological and functional format as well as the fonts, etc.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I really like the templates provided and how easy it is to add without worrying about the margin.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is advertised as free. You go thru the entire thing and there is not only a charge, but a recurring charge if you don't jump thru hoops to cancel.
Hello Jamie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Your You Tube video let me to believe this was free. I feel tricked
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Decent help. Would like more editing options and better "canned comments"
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was easy to use, I wish you didn't have the headlines fixed though
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far, it was very easy to put the resume together
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius