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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Mario U.
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Nice bullet points to help with the resume process

Date of experience: January 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Excellent help for someone that hasn't put a resume together in a while.

Date of experience: January 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Love it!
January 24, 2023

Love it! So easy to use and love the bullet points

Date of experience: January 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Lied about the process being free, but that was the only problem. If i didnt have the money and i went through making the whole resume, i would be mad.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Chinwe,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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I selected a CV but it formulated a resume instead

Date of experience: January 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

West Virginia
1 review
0 helpful votes
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It says free, then ropes you into paying after spending time creating the perfect resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Taylor,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Great!
January 24, 2023

Great! Easy as & helps you think of things you usually wouldn't put into a resume

Date of experience: January 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Quick and easy!
January 24, 2023

Quick and easy! I will certainly be using this program again.

Date of experience: January 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Jacqueline I.
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I would be glad to rate this experience once I have seen my resume.

Date of experience: January 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Elizabeth V.
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Ok but I wish there was more functionality in the builder vs export and edit

Date of experience: January 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I haven't done a resume for years, love the selections

Date of experience: January 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow REBECCA E.
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Easy to use but didn't pull all my information from my current resume

Date of experience: January 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Teri S.
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Very good, could have been a few more choices of experience descriptions.

Date of experience: January 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Tried to cancel my account as their emails were so annoying. Claimed they couldnt cancel as I dont have an active subscription ( like how the hell does that even work). Also claimed that it doesnt matter as I dont have a linked card with them so theres nothing to worry about. Thing is, I still have my past work and where I lived on their account. I dont want them using that information for anything stupid.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Naghisa,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Gavin Z.
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This has helped me get the upper hand on several jobs so far and I anticipate it will do the same again. It is very easy to tweak the resume for specific applications.

Date of experience: January 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Its hard to give a rating when you have not received the resume nor have you been able to see if it assist you in gettin the job.

Date of experience: January 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Leslie B.
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Super fast and easy to use
So many options in search fields

Date of experience: January 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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This is great and is so easy to use!
January 23, 2023

This is great and is so easy to use! I was able to import my current resume and then import and make changes and could even change the template once I chose one.

Date of experience: January 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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It was easy to put my current resume into this one. LOOKS amazing!

Date of experience: January 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Savannah L.
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Super helpful and easy!
January 23, 2023

Super helpful and easy! Resumes look great and professional.

Date of experience: January 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius