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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Nice bullet points to help with the resume process
Excellent help for someone that hasn't put a resume together in a while.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it! So easy to use and love the bullet points
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Lied about the process being free, but that was the only problem. If i didnt have the money and i went through making the whole resume, i would be mad.
Hello Chinwe,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I selected a CV but it formulated a resume instead
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It says free, then ropes you into paying after spending time creating the perfect resume
Hello Taylor,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great! Easy as & helps you think of things you usually wouldn't put into a resume
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I would be glad to rate this experience once I have seen my resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ok but I wish there was more functionality in the builder vs export and edit
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I haven't done a resume for years, love the selections
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use but didn't pull all my information from my current resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good, could have been a few more choices of experience descriptions.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Tried to cancel my account as their emails were so annoying. Claimed they couldnt cancel as I dont have an active subscription ( like how the hell does that even work). Also claimed that it doesnt matter as I dont have a linked card with them so theres nothing to worry about. Thing is, I still have my past work and where I lived on their account. I dont want them using that information for anything stupid.
Hello Naghisa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This has helped me get the upper hand on several jobs so far and I anticipate it will do the same again. It is very easy to tweak the resume for specific applications.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Its hard to give a rating when you have not received the resume nor have you been able to see if it assist you in gettin the job.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Super fast and easy to use
So many options in search fields
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is great and is so easy to use! I was able to import my current resume and then import and make changes and could even change the template once I chose one.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to put my current resume into this one. LOOKS amazing!
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super helpful and easy! Resumes look great and professional.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius