On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This was very helpful and I will use it over and over again
The layout of my resume is exactly what I had in mind!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the experience that it brings to the people and user friendly
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fantastic templates, and a vast catalog of suggestions.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy! Thank you for helping me make my resume. The automatic bullet points for each job description has to be the BEST feature. Makes this so easy
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I wasted an hour building my resume just to get to the end and try and checkout and every debit card I owned declined, called customer service for help and the rep basically said i needed a credit card because the purchase was international it was a huge inconvenience. And no help was rendered.
Hello Jessica,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Need to have a one time pay option instead of monthly charges.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
For someone who has been "out of the game" for a long time, ResumeGenius has been a lifesaver!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I started my resume a few days ago and it dissipated.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was so easy and you provided outstanding service for a professional resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I just happened to stumble across this website on my own. The one word I'd use to describe my experience with resumegenius.com is: AWESOME!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Great simple to use formatting with good tips and professional looking final products.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be more transparent to explain the billing process at the start
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was really easy and had a lot of helpful suggestions.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Relevant but quite Expensive. I wish there were different price ranges for college students like myself.
Hello Semo,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good but wish I could customize the way some things are ordered
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Concern about using a credit card and billing procedures and cancellation.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
-
----------
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Honestly well worth the three bucks, made it so easy.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy way to get a professional looking resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ifeoma,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius