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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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So far so good. Have not yet seen end result. Just paid
Didn't know it was a paid service that continues charging unless we go and cancel the subscription which was disappointing
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Was led to believe this was free, plus unable to format how I'd like it
Hello Megan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great, it was easy and helped me condense my resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, great prompts and great selection of formats
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good except it came up as being free service until I was done.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy Input, generated lots of different style resumes
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The experience is fine but the billing leaves a lot to be desired. The "monthly" offering is not a monthly offering; it is a YEARLY offering. Be more straightforward with your practices!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Fix your glitches on your website so I don't lose my work again after hours of effort. Extremely upset
Hello Rafaela,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It's really frustrating to go through the whole process of building a resume just to be surprised by having to pay to keep it. The only reason I'm paying for this is that I am in a rush and I have a lot of other things to do so I don't have time to go through and take everything from the resume into another document on my own. Your business practice seems very disingenuous.
Hello Meredith,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I love this website it really helped so much by giving fast and reliable advice and ideas to help with your resume especially if it's your first ever!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I like the way the Templates of the resume looks professional
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great templates and excellent guide to building resumes
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience I was in a hurry and it didn't take long
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to use with great suggestions for things to include in your resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Template was fast, easy, very good guidance and suggestions
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
My son is making his first resume, this made it very easy for him.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Horrible, wrote my entire resume just to pay when it was advertised free.
Hello Dhruvkumar,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius