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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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So far so good. Nice looking product. Plenty of help to keep me moving forward.
Had trouble creating account and was surprised at the subscription fee after search results said it was free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume Genius has been such a helpful tool in helping me to reorganize and update my resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was incredibly helpful in creating my resume, thanks
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The templates for the job titles could be more specific
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Issues with backward words. I use Chrome for everything and was told I needed to switch browsers which would have required a download. Not as user friendly as it should have been, but I was to far down the path to switch to a different company.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I wish the fees would have been more up front when i started creating my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Interface is good but does some weird stuff when you try and cut and paste bullet points.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It says free resume but when you finish you have to pay $2.95 for it.
Hello Aisha,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great until I was charged as it was advertised free. After putting all the work into the resume, I didn't really have a choice but to pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The GUI is attractive, but there are some significant bugs to work out. For example, sometimes while trying to type into the entry fields, the cursor resets to the beginning of the line after each keystroke. Also, at one point, the builder would not accept a Province (Canada) and would only accept a State.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Formatting looks deceiving. One page it looks like it's on one page, other previews it looks too long to fit on one page.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I love the different templates how it is formatted and pre suggestions making easy to do a resume that you are confident with
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Relevant to the positions, easy to use, great template options.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Just thought I would at least get one that I could use and see how easy to edit in Word so disappointed that I went through all the work and had to sign up to actually utilize it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Not free & this comment section requires more than 10 characters.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Not happy that the website wasn't upfront about what was offered for free. It was only explained after spending an hour creating my resume.
Hello Barbara,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Tricked me and took my 3 bucks 10/10 would not use
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Should be noted as a subscription based before leading the customer to fill out the required resume information. Advertised on google to be a free service. Not translucent with the customer. Would not recommend to anyone. Also, the price every 14 days is absolutely ridiculous.
Hello Keith,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So far my experience has been great. The site is easy to use and has great templates and recommendations for speaking points on my resume. So far it has been the free version so waiting to see how the paid version goes before I provide an extra star.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius