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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very easy to use, and the final product looks amazing; crisp, clean and easy to read.
I'm happy with the design options and the assistance with wording to fit my current position and qualifications.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very quick and easy to use. Except the difficulty with adding and editing bullet points. The recommendations we very helpful but couldn't stop the cursor from jumping to the top and typing backwards.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Awesome! The service was easy and on point for what I needed to do. The accurate suggestions and ability to edit everything was A+!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Kind of misleading by saying "free" resume but not a huge cost for such a great tool
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use service with the most professional of templates used by far. Price is stupid easy to accept as it is very affordable as well.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Relieved so much stress. I haven't updated my resume in 18 years!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I already paid my charges for 14 days and it still ask me pay again BS. Hate it!
Hello Navreet,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Really easy and professional to help me build my resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is awesome it gives me faith in finding a job!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very misleading. It says it is free and then once you try to download or email the resume to your email it charges you. Why not just be upfront about charging people instead of saying it's free?
Hello Lilian,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
*******789
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very intuitive process through clear, simple, and non-repetitive prompts and tons of beautiful design options!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Awesome! It really helped me out in my time of need
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Its very well done cite that allows for lots of resume customization and description.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was awesome really recommend it to anyone who needs to make a resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I google a free page that can help me to do my resume, but apparently they decide to tell you is not actually free after finish your resume. What a stupid thing.
Hello Adan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very good it was really helpful and gave me a lot of great ideas to update my resume thank you Im very pleased with it
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great I needed it for a new job and it was easy to use.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very Easy to do I love the process preparing my resume would refer anyone,
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius