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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Great experience, quick to organize, over all excellent experience!
Really enjoyed the service it was a great experience
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome resume builder, saved a lot of time and easy to use
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It said 7.95 a month and then charged me 95! This is a scam
Hello Asha,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
There should not be a membership fee but a charge when a resume is needed.
I know getting customers is hard but people will come back and pay when they have to and not when they are forced. This is where my resume resides so I had to make the hard decision to add this to my many bills and I do not even have a job. The company should offer a one-time charge and an option to be a subscriber. Only fair. You know it too.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It said it's a free service on the internet only to have to pay to get the resume. Extremely misleading sales tactic
Hello Charles,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The typing gets confused sometimes and makes me wait to type.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy and very detailed "how to" for each section
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am not happy about getting roped into a membership
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick easy and super professional sounding loved it
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was processing the 7.95 fee and it charged your yearly fee
Hello Aidan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very quick, easy, professional bullet points, overall very satisfied.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The program was easy to use, but there were issues when trying to type bullets. The curser kept defaulting to the top of the page after every single letter I typed. It was very frustrating.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I found your program very easy to use and navigate to write a great resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very helpful in making a professional resume that took very little time
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
There was a glitch in the content box where you type your job experience, the letters type backwards and you have to refresh the page to correct this.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It says free and they charge you to download your resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I thought this was a free site and I didn't see a charge until I had finished making my resume. Now my resume is held hostage until I pay them.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It is fast affordable and professional looking! Thank you and God bless!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius