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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
734
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Madalyn H.
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Everything was excellent, except for the fact that I couldn't use the "graduation date" function in the education portion of the resume as the options went up to 2023 and I graduate in 2027

Date of experience: May 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Jeanne J.
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,Just inputting info, will know more when I see the full document

Date of experience: May 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Deborah H.
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Resume genius should tell you upfront that it is going to cost to get.

Date of experience: May 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Sandra S.
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Great place to get a great resume I will put on social media thank you.

Date of experience: May 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
2 reviews
0 helpful votes
Follow Janetria C.
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You guys need to update your website about the payment method you accept

Date of experience: May 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Russ X.
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So easy!
May 4, 2023

So easy! Very helpful especially for the person who is not super familiar with resumes, isn't great at formatting interesting looking resumes, or needs help with wording.

Date of experience: May 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Jessica T.
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I love the ease of Resumegenius and all of the recommendations for what to enter on the resume.

Date of experience: May 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Quick and easy
May 4, 2023

Quick and easy. Suggested descriptions pertained to the career field

Date of experience: May 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Marissa E.
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Quick and easy with helpful suggestions to make my resume stand out

Date of experience: May 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Travis W.
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This site made it really easy and very helpful to get my resume written up.

Date of experience: May 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Hampshire
1 review
0 helpful votes
Follow Reyna U.
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Is a really good app to do your resume and fast and help you a lot. Love it

Date of experience: May 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Delaware
1 review
0 helpful votes
Follow Jenna E.
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I would like to see some advice on how to update resume. I haven't had to update my resume in a long time as I am wanting to take my skills and apply them in another direction

Date of experience: May 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Michael X.
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Everything went very smoothly and easy to understand.

Date of experience: May 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Shianne P.
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Check out is a nightmare
June 3, 2023

Check out is a nightmare. I imagine you lose A LOT of sales because of this issue. Your website only accepts CREDIT CARDS as payment and DOES NOT indicate that anywhere. This is extremely inconvenient.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Shianne,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Dustin P.
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Great way to get ahead of the competition for a job! Highly recommend!

Date of experience: May 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Georgia
2 reviews
0 helpful votes
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I loved the building process
May 3, 2023

I loved the building process- intuitive and flexible- but I do not appreciate the unannounced fee at the end to see my work. It feels scammy, quite frankly, even though $2 and change is easily affordable. I would much prefer a straightforward notice of a fee somewhere before I reach the final step.

Date of experience: May 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Paula Q.
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So quick, tons of options and the wording was spot on

Date of experience: May 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Jacob Y.
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Thank you for making the process easier for me to understand.

Date of experience: May 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Annette J.
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I would just like to do a one time payment instead of subscribe.

Date of experience: May 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow MONIQUE C.
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Very helpful and easy to navigate. So glad I came across this site, I would definitely recommend!

Date of experience: May 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius