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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Everything was excellent, except for the fact that I couldn't use the "graduation date" function in the education portion of the resume as the options went up to 2023 and I graduate in 2027
,Just inputting info, will know more when I see the full document
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume genius should tell you upfront that it is going to cost to get.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great place to get a great resume I will put on social media thank you.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You guys need to update your website about the payment method you accept
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy! Very helpful especially for the person who is not super familiar with resumes, isn't great at formatting interesting looking resumes, or needs help with wording.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I love the ease of Resumegenius and all of the recommendations for what to enter on the resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy with helpful suggestions to make my resume stand out
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This site made it really easy and very helpful to get my resume written up.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Is a really good app to do your resume and fast and help you a lot. Love it
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would like to see some advice on how to update resume. I haven't had to update my resume in a long time as I am wanting to take my skills and apply them in another direction
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Everything went very smoothly and easy to understand.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Check out is a nightmare. I imagine you lose A LOT of sales because of this issue. Your website only accepts CREDIT CARDS as payment and DOES NOT indicate that anywhere. This is extremely inconvenient.
Hello Shianne,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great way to get ahead of the competition for a job! Highly recommend!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I loved the building process- intuitive and flexible- but I do not appreciate the unannounced fee at the end to see my work. It feels scammy, quite frankly, even though $2 and change is easily affordable. I would much prefer a straightforward notice of a fee somewhere before I reach the final step.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So quick, tons of options and the wording was spot on
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for making the process easier for me to understand.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would just like to do a one time payment instead of subscribe.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful and easy to navigate. So glad I came across this site, I would definitely recommend!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius