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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
736
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Khatona K.
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Did not like that I couldnt get aold of a customer service rep when I called

Date of experience: May 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Gaye N.
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So far, Its less frustrating than doing it myself. I hope now that ive paid, I can changs things around in my resume.

Date of experience: May 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Very easy to use
May 17, 2023

Very easy to use. Would recommend to other people who are looking to make or update their resume

Date of experience: May 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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It is promoted as a free resume builder but am not seeing an option for this

Date of experience: May 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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Very nice to have help to land a great job. Thank you

Date of experience: May 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Boaz L.
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Havent downloaded yet bu the model is sensible. Get your resume and template all set up until you have something you like, then just like $3 for a lot of time saved.

Date of experience: May 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Christopher M.
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This service was advertised as free and it is not. Although that is deceptive, the templates are attractive and the resume builder is immensely helpful.

Date of experience: May 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Maurice P.
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Excellent assistance w/wording to build my resume. Thanks

Date of experience: May 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Isai R.
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Easy to work with, great with ideas to incorporate into resume, and most importantly, very affordable.

Date of experience: May 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Uganda
1 review
0 helpful votes
Follow Olivia Z.
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Been looking for easy to use application to help young graduates looking to find a job with a good cv

Date of experience: May 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Wendy M.
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Easy to navigate with great side suggestions as to what to add, depending on the resume you are building

Date of experience: May 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Loki N.
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It makes your service seem a bit scammy to not mention upfront that you will not be able to get the resume you may have spent hours making, until you send money. Really very disappointing.

Date of experience: May 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow ISILELI K.
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Very good I was impressed with how easy and the variety of options

Date of experience: May 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow Kaci W.
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Said the app was free, finished a two-hour resume and got asked at the end to pay.
Stupid. As. $#*!.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kaci,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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SUCH A LIER, WHEN ISTART WITH THE RESUME, THEY SAID ITS FREE BUT WHEN I ALREADY DONE WITH MY RESUME, IHAVE WASTED MY 30 MINS THAN I GOT TO KNOW ITS NOT FREEE

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Shelja,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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I tried to use my cash app card but it didn't work

Date of experience: May 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Araanna I.
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Extremely helpful with suggestions. It was quick and simple, straight to the point!
Only thing I didn't like was stated it was FREE. And it wasn't. False advertising :(

Date of experience: May 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Rondy K.
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The wording is spot on and helped my resume look much more professional!

Date of experience: May 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow MARAL S.
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Easy to use, user friendly, fun to interact. Excellent wording suggestions!

Date of experience: May 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Karla K.
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Step By step guidance is amazing less stressful. Loved this!

Date of experience: May 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius