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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Courtney E.
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Would have been nice to know you were going to charge me

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Courtney,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Colorado
2 reviews
0 helpful votes
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Its advertised as free but i got suckered into spending money and membership to finish. After investing so much time building of course I did but reluctantly.

Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Delvin Z.
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Very good guidance and very easy to use formats as well as great multiple choices in formats

Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Shirley Z.
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Took a lot of stress off me and made it super simple to create a great a professional resume.

Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
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Very user friendly and comprehensive. The suggestion tools are very helpful in formulating skill sets.

Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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This was recommended by a colleague, Im very grateful

Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
2 reviews
2 helpful votes
Follow Alejandra G.
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There are not enough templates to choose from. I only paid because i spent too much time working on it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Alejandra,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Good, doesn't tell you why it don't accept your card

Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
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The insistence on signing up for an account is offensive. The recurring fees for something that most people will only ever use once is offensive. If I were not so desperate for this document, you'd never have seen a penny from me.

Don't get me wrong. You're providing a product, and you deserve to be paid for that. Once. After that, the rest is amoral extortion, and you know it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello David,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Linda P.
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You state free, but you mast pay to receive a copy/access

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Linda,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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You say free the why the $#*! am I paying $2.95 to get it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Randall,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Keyanni F.
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It was easy to upload my old resume but I was hoping for better templates.

Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Nicholas N.
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Quick and easy
June 22, 2023

Quick and easy. However, I do wish there were options for a multi-page resume with a segregated background color field on the first page that discontinued on subsequent pages, otherwise there is a lot of wasted blank space for that field on the subsequent pages.

Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow KENNETH U.
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It was a very simple, user-friendly process that allowed me to create my full and complete resume in minutes.

Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Quinten O.
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Great resume for people it lets you type your own stuff and it lets you type from scratch

Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Katharina D.
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This was my first time writing a resume and ResumeGenius made it very easy and took the anxiety I had out of it.

Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Joseph Z.
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The whole set up was so clear and helpful. Total upgrade to my resume. The profession ME 2.0!

Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Nijah H.
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My experience was great using this website to create my resume.

Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Carrie W.
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I was under the impression that it was free until I was ready to print. Then was asked for payment. Spent too much time building my resume, so I paid.

Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Robert F.
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False advertisement i put all this work into a free resume to find out it really isnt free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Robert,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius