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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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This was an incredible help in completing my resume, of which I haven't done in over 24 years.
I think if you advertise free. Then it should be of no charge for at lease 1 or 2 copy. Example 1 download and 1 email
Hello Dolores,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I love the convenience of having a resume template and prompts but I do NOT appreciate spending literal hours on my resume template only to find out I have to pay to download the final product. This should be made known from the beginning! I would have liked to have been able to make an informed decision before I was left with literally zero options...other than scrap it and lose the time I just spend creating it. I understand you have to make money off your product, but don't be deceptive in the process.
Hello Maria,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Extremely easy to create a resume and modify my existing one.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great helping filling resume out but said it was free and charged to get resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like everything about this side makes life easy. Thanks
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great it was easy to follow. I really appreciate the format you have laid out for older senior.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I liked that everything was quick and I had prompts
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use but should tell the customer upfront their is a fee
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
$24 is rather expensive for a quick spruce up and download
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was a really good experience. Never felt as good as this after making a new resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and simple to use. I love how there are prompts to choose from!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It's funny how it says free and then you spend time entering the data and then of course you need a card to download.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Don't advertise a free user and no credit card needed and then charge people. I would have signed up for the price either way. Just be up front.
Hello Jen,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was very specified and helpful. I hope it's help me to get the job.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A great tool for bettering your resume and cover letters
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user, great templates, great job descriptions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Simple and quick. I liked the variety of resumes to view
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to create a resume using my old resume and updating. Variety of templates with helpful bullets. Easy process.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Why advertise for a free resume if you need to pay.
Hello Hailey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius