On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I had difficulty saving info and had to settle several times.
I absolutely love this site, it's just a little expensive :)
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to follow but would like to see more template options.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My first time trying a service like this. I will see how it goes.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy way to make a resume and my experience has been great so far. Just important to remember to cancel your subscription after you have downloaded your resume. I have yet to find out if that is an easy process or not.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Much easier selecting answers I can agree with then feeling like I am trying to over sell myself.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Hidden fact that you must pay to download the resume until the very end. Very sneaky.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The payment options should include a one time use only.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Okay please you can't take my money and tell me to write 10 words
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to do. Looks amazing and hopefully will help me land the job of my dreams!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This website makes it super easy by guiding you step by step on what to put love it!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Excellent templates, written options to pick from and fast to fill,
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There is absolutely no indication that payment is required to recieve the resume until after the 20 minute process of creating the resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Your advertisement said no credt card needed
This was not true
Could not download or print
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
ES MUY BUENO PRACTICO E INDICA PERFECTO LOAS PASOS A SEGUIR
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Having to pay for a resume is not cool when it isnt stated anywhere before you complete it that its not free. I am being forced to pay for this because i needed this done asap but i dont have time to make another one.
Hello Mason,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I want to see how it looks printed before I comment further.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wow! This was so easy to use and gave me multiple formatting options!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius