On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great was east to follow and like the recommendations.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very intuitive and helpful. Also looks very stylish and professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use as well as helpful but only reason didnt give 5 stars is it doesnt tell you to pay until after the work is all done.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had to call customer service to find out that I could not use a debit card. The process would be much smoother if there were more clear instructions on only accepting credit cards.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Add something to inform the user of the payment stage earlier in the process of filling the info needed
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Pretty easy to edit resume template. Could use some minor tweaks in the translation from current resume process, but over all very good.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I clicked on FREE resume builder, then at the end the only way to access my resume was to pay for it. Not happy to be tricked into paying for it, when it is stated free. But the resume builder was easy to use.
Hello Richard,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Came to site because it said FREE. Willing to pay the $2.95 due the ease of the creation and the quality of the product.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This website is perfect. I was stuck trying to create a better resume this website has saved my career. I'm so happy now I can create any resume I want thank to htis fantastic websit
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
So far good but I wish you would've given me the charges up front - BEFORE I spent the time. I don't have a problem with the cost - I have a problem with the lack of transparency
Hello Collin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I haven't finished the process yet, so I can't say.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Price is too high. I would be willing to use this service for much cheaper and continue using it. But for now i will downloading my resume in it's form and uploading to a different site
Hello Adam,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Amazing website, easy and simple to use. I would recommend everyone to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This Resume app is so awesome. Helped me finish my resume I had done for a while now and update it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank You for your assistance in creating my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy to use. Quick with a lot of suggestions of how to describe your skills for the occupation that you desire to apply for.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved this experience in creating my resume! The assistive prompts and suggestive input was priceless and easy to put my resume together!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
So far so good. It was exactly the kind of assistance I needed.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertises as free resume builder, and after you enter your information it charges you for the resume. Unethical business, do not use this site.
Hello Cade,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius